We are looking for the newest member of our wonderful client care team. The role will be primarily based at our Wimborne Branch with occasional cover at our other Lynwood sites when required to cover holiday and sickness.

You will need to possess a very friendly and polite telephone manner, so that you can ensure that our clients' needs are met and any concerns are dealt with efficiently and effectively, using your high standard of customer service skills and empathy with potentially emotional situations. Basic computer literacy is essential.

We are looking for someone who is outgoing, has a positive attitude and loves helping customers and going that extra mile...

You will be working closely with the rest of the Client Care team, along with the Veterinary & Nursing teams, to ensure a smooth operation - so a good team player is essential. Good communication skills are vital.

In return we offer a warm welcome into a friendly and supportive team, generous staff discount, opportunities to develop your knowledge and progress, BVRA membership, Healthshield cash plan, various high street and online discounts and more.

**The position is 40 hours Mon - Fri, worked over 4 days with a day off (shifts are 8am - 7pm), plus 1 in 4 Saturday mornings.**

Closing date: 25th January 2023.

Interview dates: Monday 30th January & Thursday 2nd February
- Applications will be continuously monitored and we reserve the right to close the advert prior to the closing date._

**Job Types**: Full-time, Permanent

**Salary**: £10.00 per hour

**Benefits**:

- Company events
- Company pension
- Employee discount
- On-site parking
- Sick pay

Schedule:

- Day shift

Application question(s):

- Are you willing and able to travel to other Lynwood branches in the local area for holiday and sickness cover?
- Are you available to work the hours and shifts listed in the advert plus 1 in 4 Saturdays?
- Do you have any previous Veterinary Practice experience, and if so please give details.

**Experience**:

- Customer service: 2 years (required)

Work Location: One location

Application deadline: 25/01/2023
Reference ID: WIMB/FT/01/23