Onboarding Administrator

2 months ago


Salford Quays, United Kingdom Bupa Full time

**Onboarding Administrator**
**Locations**:Bupa Place, Salford Quays
**Flexible / Hybrid working options negotiable**
**12 month fixed term, full-time position**:37.5hours
**Salary range**:£20,300 - £23,200

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

**Role Overview**

In this role you will ensure that all new employees joining Bupa (or those changing roles internally) have their contract of employment issued and the appropriate pre-employment screening and documentation in place, you will request the appropriate screening to be carried out & through to conclusion so ensuring that they are set up for success in their new role. You will ensure that we are compliant with our obligations to our various regulatory requirements

**What you'll do**

The purpose of this role is to provide on-boarding services including the issuing of the contract of employment and the completion of all pre-employment screening activities to support the successful recruitment of new employees joining Bupa or moving roles within the business.
- Ensure all activities are completed within agreed SLA’s and quality assurance standards
- Ensure all the relevant documentation has been received to progress the offer of employment through the relevant HR system
- Issue accurate and compliant contracts of employment
- Request the appropriate Screening package to be instigated
- Maintains regular oversight of the progress of the screening activity to conclusion
- Escalates if there are delays to the screening process using agreed escalation processes

**What you’ll bring**:

- Previous administration experience in a volume transactional environment.
- Experience of working in a Customer Service Environment
- Excellent communication skills
- Strong stakeholder management
- Good organisational skills

**Why Bupa?**

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You’ll be eligible for:

- 25 days holiday per year, pro rata to your contract.
- Access to a range of services to support your physical and mental wellbeing
- Fixed term benefits allowance
- Access to our confidential employee assistance programme
- Workplace pension
- Online discounts covering your everyday shopping, entertainment, eating out and more.

**Diversity and Inclusion**

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time



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