Ward Clerk

We have a very exciting opportunity for a Ward Clerk to come and work within our dynamic team here on Ward F7, where we believe that an open, honest, approachable and transparent environment, together with amazing teamwork is the key to happy staff and good, safe patient care.

F7 is a fast paced, 34 bedded Short Stay acute Medical Ward, responsible for maximising patient flow within the hospital. We receive patients from the Acute Assessment Unit and Emergency Department with a diverse range of medical conditions.

We strongly believe in encouraging all staff members to meet their full potential and support growth and development of our staff.

If you have the necessary skills, experience and qualities to help us to put our patients first, please contact Alison Devlin, Ward Manager on 01284 712681 for an informal discussion or to arrange a visit.

As a Ward Clerk on F7, you will be expected to;
Communicate well with patients, families and staff if a professional and sensitive manner

Effectively communicate with external departments within the Trust and external to the Trust

Have a courteous and polite manner when speaking on the telephone and welcome patients and visitors to the ward

Support the ward staff by collecting and delivering items within the Trust

Maintaining accurate data entry, and ensuring all medical notes are filed correctly

Maintain a tidy work space and accurate stock levels

Attend mandatory training

Maintain confidentiality at all times

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Please see job description for full details.

The Ward Clerk will have responsibility for administrative duties within the Ward/Unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner. He/she will have contact with patients, carers and all members of the multi professional team, as such he/she will provide front of house services for the Ward/Unit.