Emergency Care Assistant

3 weeks ago


Winchester, United Kingdom Medi 4 Ambulance Services Full time

Hampshire - Covering our Winchester Base

Job Title: Emergency Care Assistant

Department: Operations

Base: Various

Wage £13 per Hour

DBS Service Level: Enhanced

Non-Disclosure - Required

Reporting to: Clinical Team Leader

Work Pattern: As Required

**Key Working Relationships**:
Patient Transport Lead, Team Leaders, Operation Manager, Dispatch Supervisor

**Job Summary**:
To support clinically qualified practitioners of all grades in the provision of high quality and effective pre-hospital clinical care to the community, responding, when appropriate and trained, using advanced emergency driving skills, to medical emergencies, interhospital transfers, urgent hospital admissions and other allocated operational duties commensurate with the role and responsibilities, supporting and, where appropriate, administering the provision of clinical, social and holistic care to patients in a prehospital environment, safely and within appropriate level of training and competency To act in accordance with Medi4policies, procedures and protocols, ECA scope of practice, appropriate sections of the Joint Royal Colleges Ambulance Liaison Committee (JRCALC) guidelines and current legislation at all times

**Duties, Accountabilities and Responsibilities**:
To respond immediately to emergency & urgent calls, hospital admissions, hospital transfers, working alongside a clinician, single crewed at Events, as part of a dual ECA crew or other operational duties, as indicated by the Operations & Clinical teams, in accordance with Medi4 operational requirements, clinical guidelines, policies, protocols, scope of practice, and procedures commensurate with this role

To ensure compliance with the appropriate sections of the JRCALC guidelines, Medi4 policies, procedures, protocols and scope of practice at all times, being personally accountable and responsible for clinical decisions made during the course of duty, ensuring patients receive the highest quality and standard of holistic care and attention

To support the work of qualified practitioners by using appropriate knowledge and skills in order to assist them make professional judgements, conducting diagnostic procedures and treatments, as required by the qualified practitioners, safely and to the appropriate level of training and competency for the role, in accordance with Medi4 procedures, guidelines, scope of practice and protocols

To ensure informed consent is obtained before treatment or intervention is undertaken, and to ensure that the communication of information between self, the patient and colleagues is handled sensitively, clearly, pro-actively and in a manner mindful of patient confidentiality.

To ensure a continuous duty of care to patients, within the level of training and competency of this role, ensuring an appropriate level of monitoring and treatment is maintained and continued until the patient is either discharged or transferred to the care of another healthcare professional

To ensure that a clear handover report is provided when the patient is handed into the care of another health professional. This should record all pertinent patient information, in accordance with Medi4procedure and that the transfer of patients into the care of others is conducted according to procedure

To ensure the safe transfer of patients, to and from vehicles, following health and safety and other appropriate protocols and procedures, being mindful of the safety of patients, self, colleagues and others, using appropriate equipment and manual handling techniques

To ensure that patient confidentiality is maintained at all times and that personal / clinical information is only disclosed in accordance with Medi4policy, procedure and protocol and in accordance with Information Governance regulations, whilst ensuring that all appropriate information is recorded in a timely and efficient manner

To undertake a dynamic risk assessment on arrival at the scene of an incident in accordance with Medi4policy and professional guidelines, having due regard for the health and safety of self and others, and to request additional support appropriate to the circumstances through the Operations & Clinical teams

To practice in accordance with protocol, appropriate scope of practice and current legislation governing the use of medicines and prescription only medicines, in relation to the storage and security of such items both while operational and on station

To maintain timely communications with the Operations & Clinical teams as required, using any means available and appropriate

To communicate and work with other emergency services, relevant authorities, healthcare professionals and the general public in an appropriate and professional manner

**Special Conditions**:
The post holder must be prepared to travel to other company sites, to meet the requirements of the company for operational, training and business continuity purposes.

**Work Complexity**:
The job requires flexibility of min


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