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Client Service Representative

8 months ago

Suffolk, United Kingdom Compass Point Recruitment Full time

Job Title: Client Services Representative

Location: Bury St Edmunds, Suffolk

Hours: Full Time, Monday to Friday 0900-1730

**Salary**: Up to £30,000

Do you have a Transport Planning background within the logistics / transport sector? Would you like to make the next step in your career in an international transport and logistics company and get the best out of yourself and your colleagues? Then this vacancy for the position of Client Services Representative could be your new challenge

Key Responsibilities include:

- Building connections via telephone communication
- Providing quotations to prospective clients
- Guiding client expectations during the course of service provision
- Nurturing professional bonds with colleagues and clients through a consultative manner
- Proactively driving business initiatives and maintaining clients informed of advancements
- Taking ownership of vital partnerships, fostering business growth and identifying upselling opportunities
- Have excellent organisational and communication skills, both verbal and written
- Be able to demonstrate a high degree of accuracy and attention to detail
- Have the ability to work flexibly on their own initiative and as a member of the team
- Have the ability to juggle tasks and prioritise their work load
- Be self motivated and proactive, fast thinking and adaptable
- Manage workload effectively under pressure
- Have a good working knowledge of Microsoft Office, Word and Excel
- Enjoy the challenge or a varied and busy day