IT Apprenticeship

Calling all passionate IT enthusiasts PrimaryICT Support in Leeds is seeking aspiring IT Support Technicians to join their dynamic and growing team

Primary ICT Support, established in 2006, is dedicated to relieving organisations from the burden of technology and empowering them to harness the full potential of a well-managed ICT infrastructure. Now, they are looking for motivated individuals like you to embark on an exciting IT Support Apprenticeship

As an apprentice, you'll receive top-notch training to excel in your role and even progress to the Level 4 programme. Imagine kickstarting your dream IT career with the guidance of experienced professionals who have successfully trained apprentices before you. This is your opportunity to dive into a booming industry and unleash your full potential

In this role, you'll be working towards your IT Support Technician Level 3 qualification, delivered by our esteemed training team at Baltic Apprenticeships. Get ready to immerse yourself in a hands-on learning experience that will shape your future.

**A Day in the Life**:

- Provide first-line support and assist users and customers via our helpdesk, ensuring all jobs are logged promptly
- Carry out any necessary technician duties as required by the team
- Actively promote and advocate the invaluable work of our IT Services team
- Troubleshoot, diagnose and resolve technical issues with confidence and precision

At PrimaryICT Support, we believe in providing comprehensive support to our apprentices. Your workplace mentor and the Baltic team will offer full training and assistance throughout your journey.

**Perks and Benefits**:

- Enjoy a competitive salary ranging from £13,000 to £15,000 per annum
- Embrace a Monday to Friday schedule from 9 am to 5 pm, giving you a great work-life balance
- Take advantage of 22 days of annual leave, in addition to 8 bank holidays
- Unlock the opportunity for career progression to Level 4 and beyond
- Participate in our cycle-to-work scheme, promoting a healthy lifestyle
- Experience a supportive and nurturing working environment
- Engage with a fun and friendly office atmosphere
- Secure a full-time job upon successful completion of your apprenticeship

**Desired Qualities, Skills, and Knowledge**:

- Showcase your passion for all things IT
- Demonstrate excellent written and verbal communication skills
- Exhibit the ability to work independently, taking initiative when needed
- Display exceptional customer service skills, ensuring client satisfaction
- Hold a Grade 4/C in Maths and English GCSE or equivalent Functional Skills

**Your Training Journey with Baltic**:
This apprenticeship is your ticket to immersing yourself in an exciting, fast-moving industry, equipping you with the skills, qualifications, and experience necessary to become an effective IT Support Technician.

**Ready to Take the Next Step?**

Eligibility Criteria:
**Vacancy Information**: Location
- Leeds

Postcode
- LS10 1DX

Programme
- ICT Support Technician - Level 3

Salary
- £13,000.00

Reference
- JO-2307-13488