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Sports Operative

7 months ago

North Carlton, United Kingdom Bishop Burton & Riseholme College Full time

**ANNUAL SALARY** **£10,052.00**

**Part-Time 18.5 Hours Various Shifts Including Weekend Working**

Do you want to further develop your skills and experience within the Sport and Leisure industry? If you are qualified to at least Level 2 in Fitness Instruction and have a First Aid certificate, could this be the role for you?

This is an exciting opportunity for an enthusiastic individual to join our friendly team in a high spec gym.

**MAIN TASKS**:

- Provide a clean and safe environment of all sports facilities for all users and members.
- Set up and dismantle sports equipment for bookings.
- Conduct gym inductions and fitness programmes.
- Provide match day set up support to the grounds staff, sports team coaches and sports development officer.
- Complete and provide daily, weekly and monthly cleaning and maintenance checks of all sports facilities and equipment. Reporting any issues or faults to the Sport Operations manager
- Administer First Aid as appropriate and ensuring all Accidents and Incidents are reported correctly.
- Provide a welcoming, efficient and effective customer service to all users of the Centre.
- Co-ordinate initial enquiries and send out booking/membership forms.
- Use leisure software to create one off and block blockings for the on-site external partner clubs, internal sports academies, academic staff and commercial customers.
- Input data to manage member and customer profiles on the leisure software system
- Support and promote the sales, development and retention of facility usage and gym memberships to existing and potential users and clients
- Administer the direct debit payments and cancelations for memberships.
- Use of POS (Point of Sale) system; accurately handling cash, card and cheque payments
- Contribute to the marketing and promotion of all facilities.
- In conjunction with the Operations Manager and finance department, raise, process and follow up invoices.
- Collate data for the commercial activity report.
- Support the Sport Operations Manager with duties where necessary.
- Work within Safe Codes of Practice, Emergency Procedures and the Colleges Health and Safety and Equal Opportunities Guidelines
- Support and co-ordinate sport events and camps liaising with relevant departments. Take part in all staff College events such as Lambing Sunday and Open Farm Sunday

**Essential Criteria**
- L2 Fitness Instructor
- At least 1 years recent and relevant experience in a sport, leisure or a customer service environment
- Team player who is equally able to make their own decisions and take initiative
- Ability to communicate and plan effectively
- Knowledge of Child Protection Issues
- Able to form & maintain appropriate relationships & personal boundaries with young people
- Can do attitude
- Presentable
- First class customer service
- Hard working with a flexible approach to working patterns
- Enthusiasm and commitment
- Motivation to work with children & young people
- Emotional resilience in working with challenging behaviours & appropriate attitudes to use of authority & maintaining discipline
- Fit for the duties of the post
- DBS check carried out on appointment
- Able to work shifts until 10.00 pm and weekends

**Desirable Criteria**
- First Aid Qualification
- Customer Service Training
- L3 Fitness Qualification
- Working in a multi-use site sports facility
- Knowledge of sport and fitness
- Administration
- Sales
- Safe set up of sports equipment
- Sport related Health and Safety