Cafe Assistant

3 weeks ago


StratforduponAvon, United Kingdom Appcastenterprise Full time

**Do you have a good understanding of excellent customer service? Do you have a passion for food and drink? Can you assist and support with the delivery of hospitality and events?**

The RSC is looking for a Cafe Assistant - Food and Beverages to join our Catering team to assist in the efficient running of our Cafes, Bars and staff dining room in Stratford-upon-Avon. This is a full-time, permanent position.

Reporting to the Catering Manager, you will deliver excellent customer service to ensure guests have a memorable and enjoyable dining experience. You will be responsible for food and beverages across our Cafes and Bars.

See where you'll be working with our 360-degree tour.

What will I receive:

- Full training and personal development
- Work for a prestigious brand with an excellent reputation
- One complimentary ticket for each production in any one season and one additional £10.00 ticket.
- No split shifts
- Consecutive days off as standard
- No evening dinner service unless there are evening events
- Reduced working hours on Sundays if required to work

**As a Cafe Assistant at the RSC you can expect to**:

- Work collaboratively with the Catering Supervisors and Managers in the delivery of leading food and beverage offer across all catering areas on site
- Always ensure that the departments are presented in a style appropriate to the service
- Greet and welcome all customers in a consistently warm and enthusiastic manner
- Have detailed knowledge of all food and drinks on the menu
- Take responsibility for all food and drinks ordered, ensuring that the style of service is friendly, efficient, and informal
- Always ensure the correct presentation of the catering areas and ad hoc function spaces in line with agreed standards
- Always follow Company Health & Safety guideline

**To be successful in this role you must**:

- Have a good understanding of excellent customer service
- Have the ability to work quickly and cleanly under pressure
- Have a passion for food and drink
- Have excellent standards of personal appearance
- Be understanding of relevant H&S legislation
- Have the ability to operate a till and process card payments

This is a full-time, permanent position based in Stratford-Upon-Avon where you will be dealing with food and beverages.

The RSC strives for excellence, and values?integrity,?inclusion, ambition and?innovation. We act with respect, show leadership and build?resilient?ways of working in all our?activities.

We aim to create a welcoming,?supportive?environment?which is happy, healthy and safe. We place great importance upon?developing?a diverse, highly?motivated?and energised workforce to help achieve our?priorities. We put our values at the heart of?everything?wedo.

The Royal Shakespeare Company (no. 212481) is a registered charity.


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