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Client Administrator

4 months ago

Aylesbury, United Kingdom Sky Personnel Ltd Full time

**Client Administrator | Aylesbury | Permanent | Hybrid | Up to £25K**

Our client is looking for a Client Administrator to join their team based in Aylesbury.

This role is currently hybrid, with 3 working days in the office and 2 days at home.

**General Responsibilities**
- To take incoming calls from clients and suppliers.
- To log new works orders with key suppliers, verbally, alongside any additional 3rd party client programmes.
- Managing emergency reactive jobs that are logged daily to ensure SLA’s are met and all parties are updated.
- Chasing open jobs and quotes to completion where possible.
- To have a good working knowledge of each client group and their specific needs
- Perform and complete any other duties assigned by your line manager or the senior management team.

**Personal Attributes**
- Self-motivated with ability to work on own initiative.
- A willingness to learn and self-teach to understand common issues and operational processes.
- Experience in receiving and processing/resolving calls from inception through to completion.
- Able to build and maintain relationships with all suppliers/contractors and clients at all management levels.
- A good team player with a desire to succeed in both common and individual goals.
- Excellent communication, interpersonal skills & telephone manner.
- Effective problem solving & organisational skills.
- Good attention to detail.
- Possess the ability to remain calm under pressure & not react adversely to customers or suppliers.
- Excellent command of the English language written & verbal.
- Experience in using Microsoft Office - particularly Outlook, Word & Excel.

**Hours: Monday to Friday 9am - 5:00pm**

SALARY: Up to £25K Per Year

Please respond to this job advert if you think you would be suitable or contact Sally Madden at Sky Personnel.