Delivery Manager

2 months ago

Bedford, United Kingdom Reed Talent Solutions Full time

At MaPS, we take pride in our flexible approach to work.Most of our roles can operate on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, noncontractual arrangement and your office will be your contractual placeof work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, includingwhether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post
**As Delivery Manager you will provideeffective day to day management of advice agreements (contracts or grants) ensuring providers deliver against budget, forecasts, and all business plan objectives, as well as;**:

- Manage relationships with existing supply chains ensuring efficient achievement of agreed objectives and acting as MaPS primary representative with that organisation.
- Manage spend in line with budget, minimizing variance and capturing financials in a compliant manner. Ensure timely and accurate payment aligned with agreement schedules.
- Managing monthly, quarterly, and annual review cycles. Analysing and reporting on performance against targets.
- Support market engagement and business development activity to ensure a healthy and competitive market of suppliers and potential suppliers.
- Contribute to an evidence-based approach to service design and the translation of these user-requirements into service specifications.
- Co-ordinate the approach to commissioning services acting as part of an intelligent client function including working collaboratively with Commercial, Finance and other business areas in the in the development of tenders, corporate governance, tender processmanagement, evaluation of bids, mobilisation, and decommissioning.
- Share learnings, evidence, and best practice from funded projects across the debt advice landscape.
- Support identification of new processes and procedures to ensure continued process improvement, driving best practice contract management.
- Participate in external steering groups where required.
- Analysis of data and evidence from various sources/activities including co-design, current supplier performance, horizon scanning, internal/external research, market evaluation, process performance, service evaluation, profiling, etc. Identifying any gapsin available evidence and supporting the bridging of these gaps as appropriate.
- Undertake impact assessments on service proposals and provision as appropriate.
- Development and management of relationships with current and future providers and to build partnerships across services and sector.
- Ensuring contractual compliance and service delivery in-line with organisational and other standards.

**Skills and Experience**
**It is essential for the Delivery Manager to demonstrate the following skills and experience**:

- Excellent relationship management ability and experience of leading successful paid for partnerships to achieve target outcomes at the right quality.
- Ability to manage large complex and diverse portfolios of services over large geographical areas.
- Solid financial and performance management skills.
- Exceptional influencing and negotiation skills, able to challenge constructively and drive fundamental shifts in existing beliefs and behaviours to deliver positive change.
- Experience of change management within a supply chain context.
- Strong analytical skills with an understanding of the important drivers of advice quality, financial performance and client outcomes.
- Strong stakeholder management, with expertise in influencing senior level stakeholders, both internally and externally.
- Ability to lead complex meetings and confidently work with internal and external colleagues and senior stakeholders to generate and develop solutions
- Skilled at identifying opportunities for improvement and efficiencies, and at implementing processes that promote productivity and quality.
- Strong IT and Project Management skills.
- Ability to manage risks and issued, ensuring these inform/influence decision making.
- An understanding of contractual change control, including the associated impacts.
- Working knowledge of contract and performance levers for contract maximisation and benefit realisation.
- If not already attained the post holder would be expected to achieve the Government Commercial College, Contract Management Foundation level within two months of starting.

**Desirable Skills:**:

- A knowledge and understanding of the financial capability sector in the UK
- Good understanding of advice quality and the ability to work with suppliers to improve and enhance where required.

**About us**
The Money and Pensions Service is establishing a new head office in Bedford, where we will be a key employer in the town. Whilst it will be some time before our new offices are fully open, we are keen and excited to be recruiting for a variety of roles as webuild our new team(s) over the coming months.
We are already forging great relationships with Bedford Borough Council and other local organisations to ensure that we are an active part of the community and fully integrated to play our part in the Government’s “levelling-up” strategy. This is a wonderfulopportunity to be one of the first colleagues to join us in Bedford and to be an integral part of helping us establish ourselves in the town
At the heart of the Money and Pensions Service are our values - caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other.We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values:
- **Caring**
We care about our colleagues and people whose lives we are here to transform....

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