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Facilities Operative

4 months ago

Sittingbourne, United Kingdom PFM Ltd Full time

**Facilities Operative**

PFM Ltd

Sittingbourne

£10.10 an hour - Full-time, Permanent

**Facilities Operative #1 40 hours £21,008 PA** - Wed - 11:00-18:00, Thu - 11:00-18:00, Fri - 11:00-18:00, Sat - 07:30-18:45, Sun - 09:00-16:45

**Facilities Operative #2 29 hours £15,230.80 PA** - Sat - 09:00-18:00, Sun - 10:00-16:00, Mon - 11:00-18:00, Tue - 11:00-18:00

**Cleaning**
- Ensure the cleaning standards within the Centre are of the highest standard thereby delivering a clean and safe environment for all visitors.
- Assist Centre Manager with all additional cleaning services as and when necessary.
- Ensure efficient recycling and waste management is carried out.
- Maintain welfare facilities in good condition.
- Assist in ordering various stock of cleaning materials/equipment
- Liaise with all colleagues to ensure the smooth and efficient running of the Centre.
- Arrange to carry out all daily, weekly, monthly Centre checks in conjunction with Centre Manager.
- Suggest ideas for improving cleaning schedules, efficiencies and delivering best value.
- To ensure the landscaped areas around the centre are well maintained
- To carry out a daily inspection of entrances, mall interior, streets, car parks, service roads/areas and public access areas back of house.
- Daily cleaning of mall floor with mechanical floor scrubber dryer & keep machine clean and maintained
- Complete cleaning daily check sheets which include litter picking, window cleaning, hoovering, changing bins, polishing etc.

**Healthy & Safety**
- Ensure all Health & Safety checks are carried out as requested by Operations/Centre Manager
- In conjunction with Centre Manager communicate and deliver Health and Safety, practices and regulations to company/centre specifications

**Security**
- To prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for employees and visitors.
- Accurately reporting all incidents, writing reports of daily activities and irregularities, such as property damage, presence of unauthorised persons, requests for assistance or unusual occurrences.
- Undertaking investigations into reports of offences and incidents, escalating incidents where required to do so.
- Monitoring and operating CCTV cameras including viewing and downloading recorded footage and maintaining effective multiple information feeds simultaneously, namely CCTV footage and the radio system.
- Dealing appropriately and with courtesy individuals who to act in an anti-social manner, in line with SIA regulations.
- Support tenants with individuals who act in an anti-social manner, in line with SIA regulations.
- Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site.
- Ensure deliveries, visitors and contractors are properly recorded on site and effective control takes place on access and egress.
- Ensure all contractors have a valid permit to work, before commencing any works.
- Log and store lost property in line with procedures
- Front desk duties, including answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors’ book.
- Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, dealing promptly with alarm activations.
- Remove banned/undesirables from the centre responsibly

**General**
- To undertake other miscellaneous duties relating to general services within the Centre, as requested by the Centre Manager.
- Adherence to strict levels of confidentiality in respect of tenants and customers.
- Update and change poster sites as and when required
- Deliver newsletters and communication to tenants

**Requirements**:

- SIA Door Supervisor License
- Experience with CCTV operation
- Basic competency with IT and technology
- Experience of health and safety in a customer service/retail environment
- To be able to communicate with customers, colleagues and visitors fluently in English
- Observant and able to complete accurate reports
- To have a working knowledge of own Health and Safety responsibilities
- Fire Marshall duties preferred
- Experience with COSHH preferred
- First aid trained preferred

**Benefits**

Free on site parking

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

Pay: £15,230.80-£21,008.00 per year

**Benefits**:

- Free parking
- Life insurance
- On-site parking

Schedule:

- Day shift
- Weekend availability

Work Location: In person