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Contingency Ia Welfare Officer

4 months ago

Rayleigh, United Kingdom New Appointments Group Full time

We are looking for Housing Officers to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitablesection. The areas to be covered are London and Luton.

This role involves a combination of working from home with daily travel to provide direct support and management to the Service Users. The role requires the Housing Officer to manage own caseload and follow procedures in order meet Key Performance Objectives.The role also involves inspection and management of properties used by Service Users (SUs).
- Manage a caseload of around 200-250 Service Users
- Attend dispersal and conduct induction of SU into property
- Assist Service Users with registering at local GP Services, NHS Dentists and local orientation - local shops, support agencies, etc
- Conduct regular property / Service Users visits and report any incidents, SU issues, absconsions, etc.
- Ensure SU's are Moved On no later than the last date of payments to CSM
- Arrange initial transport of SU's to their accommodation or any relocation as required
- Ensure Safeguarding, health and safety of SU's are maintained at all times
- Complete weekly welfare checks of the SU's