Field Care Supervisor

2 weeks ago


Elmbridge District, United Kingdom Caremark Elmbridge Full time

**Field Care Supervisor**

Want to be a part of this great team??

With excellent supervision skills, our Field Care Supervisors are a fundamental role within the organisation of high-quality care.

If you have experience in home care, maybe as a Care Assistant, and are looking for supervision and management experience, the Field Care Supervisor role could be a great match.

You would look after a group of customers and Care Assistants to ensure the absolute best care is delivered.

Responsible for implementing field-based quality control systems and providing support to all Care & Support Workers within a defined area.

**Principal responsibilities**
- To carry out Individual Needs Assessments for new and potential clients.
- To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
- To carry out introductory visits every time a Care & Support Worker visits a client for the first time.
- To ensure all client visits are always covered.
- To be on-call in case of emergency.
- To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Agreements.
- To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
- To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call.
- To facilitate the practical induction of all new Care & Support Workers.
- To provide and facilitate in-field training as and when appropriate.
- To identify any additional training needs of Care & Support Workers and report accordingly.
- To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
- To urgently report any changes in a Care & Support Worker’s or client’s schedule to the Care Coordinator.
- To monitor, supervise and mentor all Care & Support Workers in the field.
- To provide support to all Care & Support Workers in the field.
- To monitor all clients for service and Care & Support Worker satisfaction.
- To ensure accuracy and completeness of all documentation held in clients’ homes.
- To encourage and identify opportunities for Care & Support Workers continuing professional development.
- To ensure that all written reports and administration is up to date.
- To maintain close liaison with both the Care Manager and Care Coordinator.

Field Care Supervisors are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care & Support Workers and clients.

Field Care Supervisors should spend approximately 95% of their working week in the field with the remaining 5% being spent in the office in order to complete the necessary administrative duties.

**Requirements**:

- Experience in care provision at a level that reflects the responsibilities of the post.
- Good literacy and numeracy skills
- Computer literate
- Understanding of legislation concerned with care provision.
- Administrative experience
- Full driving licence
- Owner driver
- Enhanced DBS

**Benefits**:

- Additional pay for 'On-Call' duties up to £100 per weekend.
- Use of Company Car and Company Phone.
- Carer Progression
- Full time - working 5 out of 7 days ( 4 days community based work and 1 day office based job)
- Supportive Management Team
- Pension Scheme
- Refer a friend bonus scheme.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: £23,000.00-£23,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- Flexitime

Schedule:

- 10 hour shift
- Flexitime
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- providing care: 1 year (preferred)
- supervisory: 1 year (preferred)

Licence/Certification:

- NVQ Level 2 Health & Social Care (preferred)
- Driving Licence (required)

Work Location: On the road


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