Party Host
3 weeks ago
Infinity Trampoline Park is a freestyle indoor trampoline park based just off Newport Road in Cardiff. We are seeking additional staff to join our team
Successful applicants must be comfortable in working across all areas of the park (training will be provided) although your primary role will be in the fast past, customer focussed role of party hosting. You must be flexible to work evenings and weekends.
We are recruiting for 6-12 hour contracted staff, with opportunities to pick up additional shifts to cover holidays and sickness
**Main Responsibilities**:
- Greet and check in party bookings
- Ensure party rooms are set up and cleaned to a high standard
- Attend to the needs of the party throughout
- Speak and regularly check in with parents and children to ensure parties are having an enjoyable experience
- Handle party payments
**Other Responsibilities**
- Deliver excellent customer service to ensure all our customers return time and time again at Front of House, in the cafe, on court or party hosting
- Maintain a high level of product knowledge and pricing to inform customers of the most suitable session or package for them
- Handle enquiries, input bookings and take payments in an efficient manner
- Make a variety of food and drinks to order in our cafe following set procedures
- Ensure the safety of all customers through monitoring safety briefings and marshalling the court enforcing the rules of the park
- Operate a clean-as-you-go policy to maintain a high level of cleanliness throughout the entire park
- Other duties as instructed by the management team
**Requirements**:
Desirable:
- Previous work experience in a customer service setting
- Previous work in a customer facing industry
- Previous work experience in a leisure park or sport facility
- Flexible approach to working hours and ability to cover shifts at short notice
**Job Types**: Part-time, Permanent
Part-time hours: 6-12 per week
**Salary**: £4.81-£9.50 per hour
Schedule:
- Holidays
- Weekends only
Work Location: One location
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