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Receptionist/administrator

4 months ago

Tewkesbury, United Kingdom THREE COUNTIES EQUINE HOSPITAL Full time

**Receptionist - administrator**

We are looking for a conscientious, enthusiastic, and happy person to join our busy reception team at our State of the art equine hospital just outside of Tewkesbury, Gloucestershire. The is an office-based role within a small team working closely with your fellow colleagues and the veterinary, and nursing departments of the practice.

The main tasks will consist of:

- Telephone answering
- Booking appointments at the hospital and at client premises
- Organising and coordinating multiple online diaries
- Maintaining up to date computer records
- Meeting and greeting clients/visitors to the practice
- Dispensing of medications and prescriptions
- Processing and distribution of post and deliveries
- Dealing with accounts queries and processing payments
- Sales ledger and clinical notes inputting
- Good equine knowledge is essential to prioritise customer calls
- Previous admin, customer service or reception experience
- A knowledge of Microsoft Office/365 or online diary management systems
- The ability to remain calm and empathetic under pressure
- Be able to demonstrate the ability to work as part of a team
- The ability to prioritise workload

We offer 30 days holiday including bank holidays per year, plus an additional bonus day off for your birthday, CPD is actively encouraged with a CPD allowance, free on-site parking, employee discount, cycle to work scheme and a health cash plan scheme.

Applications without a covering letter explaining their suitability for the role will not be accepted.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

**Salary**: From £20,800.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Overtime

Ability to commute/relocate:

- Tewkesbury, GL20 6HE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Equine: 1 year (required)

Work Location: One location

Reference ID: AG-MR170223