Car Jockey

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description**:
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor Car Jockey you will make that all important first and last impression on our customers as they arrive at and leave the casino.

You will be responsible for parking and returning customer cars ensuring the security of their vehicles. You may also be asked to collect high value customers and deliver them to the casino or to take them on to their next destination at the end of their visit to Grosvenor.

You will;
- Ensure through your professionalism, appearance and interaction that your customers feel their car will be looked after safely and securely.
- Be committed to providing the highest level of customer service ensuring your department is always cleaned and maintained.
- Make sure no unauthorised vehicles are parked in the unit’s car park, or in any parking spaces reserved for or allocated to the unit.
- Maintain the casino VIP car to the highest standards of cleanliness.
- Ensure the customer experiences a VIP treatment when you are chauffeuring them.
- Ensure you behave in a way that promotes safer gambling.

**Qualifications**:

- Hold a full UK driving licence
- Previous experience as a chauffeur or driver
- Knowledge of the local area