Administration Assistant

2 weeks ago


Manchester, United Kingdom CSP U.K. LTD Full time

We are seeking dedicated individuals to join our team in the Hospitality industry. As a Administration assistant professional, you will play a vital role in providing exceptional guest services and ensuring a positive experience for all patrons. This position offers opportunities to work in various settings such as restaurants, hotels, catering services, and more.

**Responsibilities**:

- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions

Qualifications:

- High school diploma or equivalent required; Bachelor’s degree preferred
- Previous experience in customer service or related field preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment

**Job Types**: Full-time, Permanent

Pay: From £24,834.76 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/05/2024



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