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Lead Client Coordinator

4 months ago

East Grinstead, United Kingdom Office Angels Full time

**JOB TITLE**:Lead Client Coordinator

**LOCATION**:East Grinstead

**HOURS**: Monday - Wednesday and Friday shifts between 8am - 6pm (Thursday 11.30pm - 7.30pm, with the occasional 9am-5pm)

**SALARY**:£26,000 per annum

**BENEFITS: Free Parking**,Yearly bonus scheme, Pension scheme, Private Health Insurance

Office Angels are teaming up with the Hiring Manager at this award-winning organisation to recruit a Client Coordinator to join the growing team.

**Your responsibilities will include**:

- Assist with the Clients journey and support throughout the process
- Being the main point of contact for the Client; including follow up, recording status and following the process
- Managing relationships between Clients and Managers to maintain high level satisfactory of service
- Provide a personalised experience, dealing with all queries whether be needs and concerns at all stages of process
- Manage wait times and expectations by using effective communication
- Answering the phone and data entry administration
- Manage the reception environment, ensure it is up to appropriate standards and promotes a high level of Customer Service at all times

**About you**:

- Great approach to Customer Service
- Highly organised with excellent attention to detail
- Customer Service and / or Front of House Experience
- Administration experience
- Excellent knowledge of MS Office suite

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.