Quality Lead

2 weeks ago

Kent, United Kingdom Change Grow Live Full time

Overview:
The post-holder will be integral to ensuring a high quality and consistency of service delivery across our three hubs in West Kent. You will be required to undertake a quality assurance and development role, which will include devising and undertaking audits of service delivery, case files and in addition to staff coaching and devising and delivering training and workshop sessions, one to one observations in relation to quality. The Quality Lead will identify, gaps, areas of improvements that are required across the service and share this learning to the management team, the Quality Lead will also be required to implement this learning across the teams. The Quality Lead will contribute to the service to ensure that alcohol and drug users consistently receive high quality services that adhere to the best practice guidelines and achieve high professional standards. They will be responsible for leading on mortality reviews and reducing the risks to service users. The post-holder will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.

**Responsibilities**:
**Where**:West Kent wide (Gravesend, Maidstone, Tunbridge Wells)

**When**:We’re looking to get the right people in to the team ASAP

**Hours**:30- 37.5hrs per week

**Salary**:£33,365.47-£35,226.32 dependent on experience

**What we will give to you**:

- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities

**Key Activities**:

- To improve quality which will include creating and undertaking regular cyclical audits of all aspects of service delivery and governance.
- Identify areas of good practice and areas that need improving and formulate robust action plans.
- Implement quality improvement plans with all relevant staff, including leaders, clinicians and front-line staff and will set up evaluation mechanisms to understand impact and identify ‘what works’ in improving practice.
- Work with the service wide staff team to ensure effective observed practice takes place and design and deliver training, coaching and workshop sessions.
- Work with the Leadership team to co-ordinate integrated quality audits across all areas of service delivery in line with the organisational integrated audit cycles
- Support the Designated Safeguarding Lead to ensure that the effective identification, assessment and management of risk and compliance with relevant legislation and policy and procedures are upheld across the service.
- Ensure effective investigations are conducted for all incidents and ensure learning is disseminated appropriately throughout the service. You will collate lessons learned quarterly to collate themes and patterns to feedback to the whole service and include in the service quality improvement plan (SQIP)and contract monitoring reporting.
- Produce reports in a timely manner in order that the service meets contractual, administrative and financial requirements. You will contribute to using this by data to understand blocks and ‘failures’ in the system in order to reduce barriers and improve outcomes for service users.
- Plan, Chair and contribute to team meetings to promote a learning culture, cascade information, and provide feedback mechanisms for staff on service delivery/developments.
- Provide Coroner and CQC reports on behalf of the service when requested.
- Promote the CGL’s learning culture within the service and coach staff to be able to give and receive feedback in order to improve service delivery and the service user experience.
- Have the ability to understand presenting issues in a systemic way, considering a wide range of relevant factors, for example mind-set, behaviour, systems, structures and patterns/trends over time.
- Support the analysis of service user feedback, complaints, and compliments, identifying themes, and developing/implementing service improvements in response to this.

  • Data and Quality Lead

    4 weeks ago

    Rochester, Kent, United Kingdom HR GO Recruitment Full time

    Main duties of this role will be to assist the Manufacturing Manager with the day to day management of the production team, to ensure targets and objectives are being met, ensuring that Health & Safety and SOP's are being complied to. You will lead by example, ensuring KPI's are monitored and targets achieved. To deal with any issues as they arise during...

  • Training & Quality Lead

    1 month ago

    Tonbridge & Mallin, Kent, United Kingdom Technical Placements Full time

    Are you ready to champion, support and lead implementation of Operational Excellence, Continuous Improvement and Problem solving initiatives at a cutting-edge recycling/sustainable manufacturing plant in Kent? Join this international group for a career with growth opportunities! As the Continuous Improvement Engineer / Plant Operational Excellence Leader...

  • Remote Quality Lead

    1 week ago

    Margate, Kent, United Kingdom Mental Health Matters Full time

    Service opening hours: 24/7, 365 days a year. Flexible cover to include 10am-6pm and 8am-8pm. £Thanet Mental Health Unit, 164 Ramsgate Road, Margate Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services.

  • Lead for Quality

    2 weeks ago

    Maidstone, Kent, United Kingdom Azapt Recruitment Full time

    This is a permanent contract with an annual salary which can be negotiated at interview. Please do enquire if you have the relevant skills and experience to take on this role. Skilled at establishing a vibrant and interactive learning setting tailored to the specific requirements of Key Stage 3 and 4 pupils, fostering active engagement and academic...

  • Lead for Quality

    2 weeks ago

    Maidstone, Kent, United Kingdom Azapt Recruitment Full time

    This is a permanent contract with an annual salary which can be negotiated at interview. Please do enquire if you have the relevant skills and experience to take on this role. Skilled at establishing a vibrant and interactive learning setting tailored to the specific requirements of Key Stage 3 and 4 pupils, fostering active engagement and academic...

  • Data Quality

    2 weeks ago

    Rochester, Kent, United Kingdom BAE Systems (New) Full time

    We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this role Responsible for the management, leadership and development of teams and delivering the required scope of work in a timely manner Reporting to the Man ENG Manager as well as assuming “deputy” responsibilities as required for...

  • Head of Quality Assurance

    1 day ago

    Kent, United Kingdom Blackfield Associates Full time

    Blackfield Associates is currently supporting a Global Consumer Goods Manufacturer in their search for a Head of Quality Assurance based in Kent. In order to make an application, simply read through the following job description and make sure to attach relevant documents. As the Head of Quality Assurance, you will be responsible for contributing to the...

  • Technical & Quality Coordinator

    2 days ago

    Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Technical & Quality Coordinator Staplehurst £27k - £33k DOE Monday Friday Do you have experience dealing with technical documentation within food manufacturing? Have you carried out internal audits? My client is looking for an experienced Technical & Quality Coordinator to join their growing organisation. If you have...

  • Technical & Quality Coordinator

    2 days ago

    Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Technical & Quality Coordinator Staplehurst £27k - £33k DOE Monday Friday Do you have experience dealing with technical documentation within food manufacturing? Have you carried out internal audits? My client is looking for an experienced Technical & Quality Coordinator to join their growing organisation. If you have experience...

  • Data Quality

    1 month ago

    Sevenoaks, Kent, United Kingdom THC Recruitment Full time

    You must ensure sufficient training is given to new starters in the team as well as delivering high levels of development lessons for more experienced members to ensure they are maintaining the level of performance that is expected. You will report directly to the Head of Department and will be involved in recruitment, quality assessment and managing...

  • Health and Safety Lead

    4 weeks ago

    Kent, United Kingdom MMP Consultancy Full time

    MMP Consultancy is looking for a Health & Safety Lead to join a Kent based NHS Trust. As the Health & Safety Lead, you will be responsible for ensuring that our services are safe, effective, and of high quality. You will report to the Head of Health and Safety and manage the Health & Safety Team on a daily basis. You will also act as the Trust lead competent...

  • Quality Technical Coordinator

    1 day ago

    Cranbrook, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Technical & Quality Coordinator Monday Friday Do you have experience dealing with technical documentation within food manufacturing? My client is looking for an experienced Technical & Quality Coordinator to join their growing organisation. If you have experience developing and updating technical documentation within the food...

  • Technical & Quality Coordinator

    2 days ago

    Cranbrook, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Technical & Quality Coordinator Staplehurst £27k - £33k DOE Monday Friday Do you have experience dealing with technical documentation within food manufacturing? Have you carried out internal audits? My client is looking for an experienced Technical & Quality Coordinator to join their growing organisation. If you have experience developing and updating...

  • Technical & Quality Coordinator

    1 day ago

    Cranbrook, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Technical & Quality Coordinator Staplehurst £27k - £33k DOE Monday Friday Do you have experience dealing with technical documentation within food manufacturing? Have you carried out internal audits? My client is looking for an experienced Technical & Quality Coordinator to join their growing organisation. If you have experience ...

  • Quality Engineer

    2 weeks ago

    Rochester, Kent, United Kingdom BAE Systems (New) Full time

    Job Title: Quality Engineer Location: Rochester – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Circa £40,000 depending on skills and experience What you’ll be doing: Ensuring program quality requirements are met through all aspects of...

  • Quality Assurance Technician

    2 weeks ago

    Sittingbourne, Kent, United Kingdom Reed Full time

    Are you interested in a new role withinQA?Do you enjoy working with a leading UK food brand, in a fast-paced + collaborative environment? Reed Food and FMCG have been briefed to recruit for a highly-regarded business, for Quality AssuranceTechnician, to join the team supporting the testing and inspection of quality standards. --- Please find more...

  • Quality Assurance Technician

    7 days ago

    Sittingbourne, Kent, United Kingdom Reed Specialist Recruitment Ltd. Full time

    Are you interested in a new role within QA?Do you enjoy working with a leading UK food brand, in a fast-paced + collaborative environment? Reed Food and FMCG have been briefed to recruit for a highly-regarded business, for Quality Assurance Technician, to join the team supporting the testing and inspection of quality standards. ---Please find more details...

  • Technical & Quality Coordinator (Permanent)

    2 days ago

    Maidstone, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Technical & Quality Coordinator Staplehurst £27k - £33k DOE Monday – Friday Do you have experience dealing with technical documentation within food manufacturing? Have you carried out internal audits? My client is looking for an experienced Technical & Quality Coordinator to join their growing organisation. If you have experience developing and...

  • Creative Lead

    1 week ago

    Kent, United Kingdom Creative Recruitment Full time

    We have a great opportunity for a **Creative Lead **to join a** growing integrated creative agency.** **They are based in Kent **and work with a **wide range of international clients** across a range of sectors from technology, retail, fin-tech, to sports sectors. They are an innovative agency with a strong reputation for delivering beautiful and intelligent...

  • Lead Nurse

    3 weeks ago

    Kent, United Kingdom Finegreen Full time

    Finegreen are currently recruiting for a Lead Nurse – Occupational Health Service to undertake a 3-month interim assignment based in the South East Coast. This will be working to a competitive rate, dependant on experience and working inside IR35. The post holder will manage and provide professional leadership to Occupational Health Nurse Advisors and...