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Product Data Assistant

4 months ago

Eastleigh, United Kingdom B&Q Full time

**About the role**

**Product Data Assistant**

**Permanent**

**Up to £26,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working**

**Southampton, Store Support Office**

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Product Data Assistant and you’ll be a big part of this.

**Key responsibilities**

As a Product Data Assistant, you will support the collection of data and imagery from vendors to create website product pages.

A key part of this role, is to maintain product data to ensure customers can shop with ease and ultimately purchase the product with confidence.
- Work alongside the Product Data Specialists to complete product page launches on time.
- Support data and imagery collection from vendors to create new online product ranges.
- Review product data against set guidelines to maintain a consistent product page quality.
- Communicate project updates in weekly meetings with internal stakeholders.
- Request and correct product updates via a workflow system.
- Action product page improvements to imagery or gap fill data.
- Process daily tasks including product maintenance, delivery updates, product removals, promotions and website trading restrictions.
- Raise system issues via our internal IT service desk.

**Required skills & experience**
- Good communication and customer service skills.
- Strong time management and organisation.
- Willingness to learn and develop new skills.
- Ability to work well in a large team environment.
- A focus on attention to detail and confident in transposing data into systems.
- A working knowledge of tools like Excel, Riversand, Asset Management (DAM) an advantage. (But not essential as full training will be provided)

**What's in it for me?**

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities**. **You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more