Caretaker - Nights

**MISSION STATEMENT**
- “It’s all about You.”_

**Purpose**

To provide a safe and effective response to the needs of Service User’s and ensure that an excellent quality of accommodation and service is provided at all times.

**Key Tasks**
- To ensure excellent standards of accommodation are maintained.
- To provide a safe and secure environment for all Service Users, colleagues and buildings.
- To undertake high quality Housing Management functions.

Duties and Responsibilities To ensure excellent standards of accommodation are maintained. To be jointly responsible for turning around voids, including removal of rubbish, bagging and tagging of belongings, deep clean/sanitising all areas and cleaning floors / carpets.

**1. To prepare flats / rooms ready for occupation.**
- To report repairs and problems; cleaning; undertaking minor emergency repairs.
- Ensuring all record keeping in relation to repairs, void management and cleaning or other health and safety checks is completed as appropriate.
- To be responsible for the cleanliness of office and communal areas, ensuring high level of daily hygiene and sanitisation is maintained on a daily basis.
- Checking the outside of the project, ensuring it is litter free.

1.7 To deal with vandalism and report anti-social behaviour in-line with Association Policy and Procedures.

1.8 To monitor and resolve situations likely to cause nuisance to neighbours.

**2. To provide a safe and secure environment for all Service Users, colleagues and buildings.**

2.1 To ensure Health, Safety, including the security of the Project, is given due regard at all times, carrying out Health and Safety inspections and tasks as appropriate to the Project, to cover reception duties if required.

2.2 To identify any Housing Management or Safeguarding risks using the appropriate reporting systems and associated paperwork.

2.3 To ensure the Association’s Policies and Procedures are adhered to with regards to the recording of information.

2.4 To monitor and be responsible for the building security and safety by utilising CCTV and jointly undertaking patrols.

2.5 To implement the Association’s Visitors Policy and Procedure and ensuring that any visitors or contractors are signed in and out of the project.

2.6 To ensure that the mobile phone and ORBIS is fully charged at all times.

2.7 To assist in dealing with any acts of Antisocial behaviour that may cause harassment, alarm or distress to residents or the wider public in line with the Associations policy and procedures.

**3. To undertake high quality Housing mMnagement functions.**

3.1 To be involved in the welcoming of Service Users and make them fully aware of the provisions available to them.

3.2 To ensure service users live safely in the project, and understand and comply with rules relating to the project. To offer advice and assistance to enable them to do so in a friendly, supportive manner

3.3 To ensure the Association’s Complaints Policy and Procedure is adhered to when taking complaints from Service Users.

**4. General**

4.1 To participate in any training that may be considered necessary in developing the work.

4.2 To move around Association sites if and when required to support the business need.

4.3 Strict adherence to confidentiality, particularly in the details of Service Users and staff is required at all times.

4.4 To work in accordance with the Association’s Safeguarding Accountability Framework at all times.

4.5 To treat everybody with respect and demonstrate commitment to Equality and Diversity.

4.6 To promote good practice through adhering to the Association’s Policy and Procedures and demonstrating the Association’s Behavioural Competencies and Values.

4.7 To undertake any other responsibilities and duties appropriate to the level of the post, that may be required from time to time.

**Hours of Work**

4 on, 4 off shift pattern - 19.00pm - 06.05am

**Salary**: £21,634.08-£24,585.72 per year

**Benefits**:

- On-site parking

Schedule:

- Night shift

COVID-19 considerations:
We are following Government guidelines

Work Location: In person

Application deadline: 30/06/2023
Reference ID: Caretaker Nights - Birkenhead and Wallasey