Account Handler
2 weeks ago
TH March are looking for an experienced insurance account handler to join the team in Glasgow. We are looking for someone who has a wealth of experience in the insurance sector who is able to get stuck in and make a lasting impression.
- The main responsibilities of the role are:_
- Successfully deal with new business enquiries and insurance renewals and provide a first-class service to clients by fulfilling their insurance requirements.
- Provide support and technical assistance to Account Executive and other staff within the Company.
- Handle day to day queries from clients and act as point of contact and build and maintain relationships with clients, insurers and other staff within the Company.
- Provide claims assistance when required, all within agreed timescales.
- Work as part of an effective team, helping to develop less experienced team members whenever appropriate.
- Liaise with colleagues to share information about the current insurance marketplace, and to assist them with any insurance queries.
- Comply with service standards at all times, to ensure the best service is provided to clients.
- Provide insurers and underwriters with accurate information to ensure they can assess each risk correctly.
- To maintain accurate files and to ensure correspondence and telephone notes are correctly recorded in the Policy Administration System.
- To maintain clients’ and the Company’s confidentiality at all times.
- To fully understand TH March Policies and Procedures and ensure they are adhered to.
- To comply with the Company Policy on Information Security and Acceptable Use.
- To undertake all other duties as reasonably required and directed.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
-
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