Account Handler

2 weeks ago


Glasgow, United Kingdom TH March Group Full time

TH March are looking for an experienced insurance account handler to join the team in Glasgow. We are looking for someone who has a wealth of experience in the insurance sector who is able to get stuck in and make a lasting impression.
- The main responsibilities of the role are:_
- Successfully deal with new business enquiries and insurance renewals and provide a first-class service to clients by fulfilling their insurance requirements.
- Provide support and technical assistance to Account Executive and other staff within the Company.
- Handle day to day queries from clients and act as point of contact and build and maintain relationships with clients, insurers and other staff within the Company.
- Provide claims assistance when required, all within agreed timescales.
- Work as part of an effective team, helping to develop less experienced team members whenever appropriate.
- Liaise with colleagues to share information about the current insurance marketplace, and to assist them with any insurance queries.
- Comply with service standards at all times, to ensure the best service is provided to clients.
- Provide insurers and underwriters with accurate information to ensure they can assess each risk correctly.
- To maintain accurate files and to ensure correspondence and telephone notes are correctly recorded in the Policy Administration System.
- To maintain clients’ and the Company’s confidentiality at all times.
- To fully understand TH March Policies and Procedures and ensure they are adhered to.
- To comply with the Company Policy on Information Security and Acceptable Use.
- To undertake all other duties as reasonably required and directed.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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