Dispenser and Admin/receptionist

7 months ago

Gillingham, United Kingdom Silton Surgery Full time

Dispenser and Admin/Receptionist At Silton Surgery we are seeking an additional member of staff to train as a qualified Dispenser in our small dispensary and to work as an admin/receptionist, being the first point of contact for patients and liaising with clinical teams that support our patients. Silton Surgery is a small, rural general practice with just over 2200 patients and an experienced group of staff including: 1 GP Partner, 1 Locum GP, 2 Practice Nurses, 1 GP assistant and 5 admin/reception staff who dovetail a range of duties, including reception tasks, dispensing, administration and secretarial tasks. We are looking for someone with a professional attitude and excellent interpersonal skills and who will be able to interact positively with our patients, as well as with other members of the practice team. The ability to multi-task and keep calm under pressure are important in this role, as is attention to detail.

A clear understanding of the confidential nature of dealing with patients is essential. We are a friendly, tight-knit team but flexibility is essential in this role as cross cover with other team members is required for training time, holiday and sickness cover. As every patient is unique, the practice is a complex place to work but full training will be provided. We use a computer system called SystmOne which is used at many GP practices across the country.

If you are not a trained dispenser we are able to offer you dispensary training, there is a nationally recognised qualification provided by Buttercups training which the staff member will be expected to work towards, and it usually takes in the region of two years before sufficient experience has been attained to pass this and to allow unsupervised dispensing. HOURS: - 25 over 4 days To include 1 evening (till 7pm) *Flexible to cover extra hours and days if necessary. DUTIES ONCE TRAINED: - Answer the telephone and deal with enquiries. Make appointments telephone and personal requests.

Register New and Temporary patients. Take accurate note of any changes in patients personal details and update computer and written records. Input data to computer system. Scanning documents onto the computer system Deal with patients collecting medication: Give prescription form and ensure it is correctly completed.

Collect appropriate fees and record accurately. Ensure that correct medication is given to the patient or their representative. Ensure accurate records are kept of the above. Lock-up of surgery if working at closing time, including switching off computers, printers, photocopiers, etc.

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