Complex Care Co-ordinator

3 weeks ago

Hampshire, United Kingdom Sophie Bell & Associates Full time

**HAMPSHIRE**

Complex Care Co-ordinator

Salary - £23,690 a year

Full-time - Monday to Friday

**THE ROLE**

Our Client is an award-winning care company with 3 branches across Southampton, Kent and Sussex. They specialise in supporting children and adults in the community with complex care needs.

They are on the lookout for a Care Coordinator to join the experienced office team. Having a passion for care and experience within a similar role is a must

**THE IMPORTANT STUFF**

Working hours are Monday-Friday 9am-5pm. They offer a competitive salary package of £23,690 per annum with the opportunity to earn a quarterly KPI bonus

**THE DAY JOB**

Liaise with carers, nurses, service users, social services, and other professionals to deal with any queries or complaints.

Organise weekly rotas, considering any annual leave or sickness.

Support our nurse case managers with the initial care plan assessments and care plan reviews.

Conduct interviews, inductions and communicate with recruitment with new starters.

Calculate staff gross payroll and reports in line with our company timescale to meet payroll on a weekly basis.

Participating in the on-call rota out of hours.

Ensure you are completing all tasks in line with the companies policies and procedures and any other relevant regulations and guidelines.

Carry out spot checks and supervisions.

**WE'D LIKE TO SPEAK TO YOU IF YOU HAVE...**

Experience as a care coordinator or within a similar role in the care industry.

Good literacy and numeracy skills and are computer literate.

Understanding of CQC and legislation concerned with care provision.

A full driving Licence.

NVQ Level 2 in Health and Social Care (NVQ Level 3 desirable)

YOUR Skills and Attributes

An exceptional communicator who can build relationships.

Organised with good time management skills.

Have attention to detail and produce highly accurate work.

Good team player but also able to work on their own.

Dedication and commitment.

Flexibility and adaptability.

Quick to pick up new systems and processes.

Understanding of the principles of outstanding care.

Calm and Patient, able to empathise and be understanding.

People Management skills.

Ability to work well under pressure.

IN RETURN, YOU'LL GET...

Ongoing training opportunities

Access to a wellness programme

Blue light card discounts

Refer a friend (worth £150)

Paid holiday

Pension scheme

Flexible working schedule

Full PPE provided with a personalised fitting (Where applicable)

**Job Type**
General

**Job ID**
SBA 5566

**Area**
South East

**Band

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