French and Spanish Speaking Customer Support

2 days ago


Vale Park, United Kingdom Corinium Language Associates Full time

We are looking for a French AND Spanish speaking professional to join a manufacturing company supporting customers in France and Spain with their export orders. You would be joining a small, close-knit, multi-lingual team working across Europe. The companyhas won awards as Investors in People for the provision of training for their staff and provides a friendly supportive working environment.

They offer job training, a supportive manager, a friendly hybrid working environment with **2 days in the office** and 3 days from home. The salary is £25K basic plus KPI bonus bringing the salary up to £28K with **no cold calling**. This position will initially be a 12 month fixed term contract _with the potential of becoming a permanent role._

**The Role**

You would be liaising in French, Spanish and English to support order management, logistics and export. You would be preparing documents for shipment to Europe and managing orders from French businesses such as DIY shops, shop fitters, builders and domesticinstallers.

The main duties of the role are:

- Communicate with branches and customers in France and other francophone countries
- Take orders and collect information
- Prepare and check export documentation
- Liaise with different departments such as production and logistics
- Log calls and orders
- Handle enquiries with transport, products and more general issues
- Speak and write French to a near native level
- Speak and write Spanish to an advanced level
- Have fluency in English, both written and spoken
- Have strong administrative skills
- Are professional and able to learn new systems
- Have experience of office-based customer service or order management (ideal)

Internal product and systems training will be provided as well as ongoing coaching and support for the right person.

**The Company and Location**

This global manufacturing company has won awards for investing in its staff and has an enviable track record of developing and staff and long service.

They currently work 3 days in the office and 2 days from home, therefore you will need to be able to commute to the headquarters in Evesham. The company is based to the south of Evesham and is easily commutable from Worcester, Stow, Cheltenham, Stratford,Banbury, Gloucester and the M5.

**If you are a confident and professional person with customer service experience and a desire to work within a small multilingual team, then send your CV for more information and a full job description. We can call you back to discuss the role inmore detail.**

**About us**

For permanent roles, Corinium Language Associates is acting as an employment agency. For temporary roles, we are acting as an employment business.

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