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Restaurant/bar Supervisor

4 months ago

Hythe, United Kingdom The Waterfront Restaurant Hythe Full time

The Waterfront Restaurant in Hythe, is presently looking for a Restaurant and Bar Supervisor to join our team.

**About the job**

The Waterfront Restaurant is located on Marine Parade directly on the seafront. The restaurant has recently been refurbished and will be the destination restaurant in Hythe.

The menu comprises of exquisite locally sourced fish and shellfish with modern flavours in a refined and inviting atmosphere, The Waterfront is the perfect backdrop for living unforgettable moments and creating lifelong memories.

We are looking for passionate Restaurant Supervisors to join The Waterfront team. As Restaurant Supervisor, your role will be to assist the General Manager and Assistant General Manager in the daily running of the outlet in the most efficient and effective manner. You will assume full responsibility for the smooth running of the outlet in the absence of the Manager or Assistant Manager. Your key duties will include;
- To quickly access guest needs and flex style appropriately.
- Build and maintain guest rapport throughout service.
- Effectively handle guest complaints and compliments.
- Develop and maintain a guest preferences
- Thoroughly understand quality standards in food presentation, beverage and service.
- Maintain an “even flow” of guests throughout the restaurant (e.g. staggering reservation, guest distribution).
- Monitor restaurant activities by actively participating in the service (e.g. observe guest reaction, waiter performances and popularity of menu items).
- Inspect restaurant daily (front and back) to ensure cleanliness, physical condition and functioning equipment.
- Demonstrate thorough knowledge and ability in execution of the service steps (i.e. greeting guests, taking orders, serving of food, wine etc. during operational hours).
- Sense guest needs and quickly respond to maximum satisfaction (i.e. service - Co
- ordination and timely execution

**About you**
- Have experience in a similar position within a quality restaurant environment
- Have a passion for your work and the ability to innovate, with a proven track record within luxury environments
- Have the ability to operate in a diverse and quality environment with a focus on guest experience
- Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement
- Excellent level of English
- Be friendly, approachable and professional
- Have a high degree of knowledge in Food Hygiene and Safe Working Practice

**Salary**: £25,000.00-£26,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person