Outpatients Administrator

6 months ago


Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

Outpatients Administrator required at our Winchester Hospital

Part-Time 20 hours (2 1/2 days per week flexibly between Mon-Fri)

The Outpatient Reception staff are the first point of contact for patients attending any of the Trust’s clinics and staff are expected to demonstrate a high level of professionalism when greeting patients, checking them in for their appointment and answering any queries or questions. Approximately 6500 follow-up outpatient appointments are booked through the department.

**What we look for**:

- To have the flexibility to liaise with patients, relatives, clinicians and medical secretaries in all departments throughout the Trust to ensure that a high quality service is provided to all users.

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.



  • Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    To provide a quality administrative service for specialties/modalities as required, managing correspondence/attendance/admissions/appointments for the specialty/modality, managing capacity, and taking proactive action where needed to ensure the Trust provides a positive patient experience and meets its contractual requirements. Book/reschedule outpatient...


  • Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    To provide a quality booking service for specialities/modalities as required, managing appointments/attendance/admission for their speciality/modality, managing capacity and taking proactive action where needed to ensure the Trust provides a positive patient experience and meets its contractual requirements. Booking patient appointments in compliance with...


  • Winchester, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

    Job summary Job Plans: This is a full-time role based on 10 PA's (plus on call remuneration), initially incorporating DCC and SPA. Illustrative job plan (proposed) - PA of clinic (3 general neurology clinics per week and 1 subspecialty clinic per fortnight) - PA of admin time for these clinics - 2 PA of ward referrals - 1 PA for enhanced...