Supporter Services Assistant

2 months ago


London, United Kingdom People for the Ethical Treatment of Animals Full time

**Supporter Services Assistant**

**Position Objectives**:

- To assist the International Membership Services Manager in providing PETA’s supporters with a high level of care
- To offer general administrative support for PETA

**Reports to**:
International Membership Services Manager

**Location**:
London (hybrid working)

**Term of Employment**:
Full-time

**Salary**:
£26,500

**Primary Responsibilities and Duties**:

- Assist with handling incoming supporter phone calls by covering for other Membership and Supporter Services staff
- Verify and input donor data, including demographic, membership, and personal information, into the membership database
- Maintain stock of PETA supporter materials and fulfil requests for literature, stickers, and other materials, working with external agencies when necessary
- Process invoices, prepare cheque requests, and liaise with the PETA Foundation US Finance Department
- Liaise with external agencies when necessary and as directed by the International Membership Services Manager in order to resolve supporter issues
- Sort and distribute incoming post and faxes in a prompt manner, responding to or forwarding items as appropriate, including sending signed and returned petitions to campaign targets
- Receive and sort items sent to PETA’s fur amnesty programme and transfer them to PETA’s off-site storage area
- Perform general administrative tasks to support PETA
- Perform any other duties assigned by the supervisor

**Requirements**:

- Experience with Microsoft Windows and Microsoft Outlook
- Knowledge of animal rights issues and current PETA campaigns
- Must be willing to work from the PETA office 3 days a week
- Excellent verbal and written communication skills
- Proficiency with computers
- Good proofreading skills
- Excellent organisational skills and attention to detail
- Ability to maintain strict confidentiality at all times
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred

**Job Types**: Full-time, Permanent

**Salary**: £26,500.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London



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