Client Services Executive

1 month ago


Bollington, United Kingdom Omnicom Health Group Full time

Overview:
**Client Services Executive**:
Adelphi Real World is a global consultancy in healthcare, within the Adelphi Group of Companies. We collect and interrogate real world data to aid the pharmaceutical industry in understanding the management and treatment of specific diseases generating unique insights and evidence to support the successful development of pipeline assets and the positioning of brands.

Real world evidence is equally used to leverage Health Outcomes / Economic argumentation through statistically validated publications and Commercial strategic marketing needs.

Adelphi Real World continues to grow and expand after over 20 year’s heritage of collecting and interrogating our proprietary data set under the Adelphi brand. The Disease Specific Programmes (DSPs) are recognised as an industry standard for this kind of research, complemented by our Bespoke and external databases parts of the business.

The Client Services team support our Franchise Directors to identify and support our engagement with our clients leading to high quality engagement, communications, and service.

**The role**:
This support role includes a variety of activities with the main focus on maintaining and updating the client relationship management database, additional activities will include providing analysis of business development activities, researching client pipelines, researching client contacts and supporting marketing initiatives amongst other administrative duties.

**Business Development Accountabilities/Responsibilities**:

- Updating and maintaining Microsoft Dynamics (Client Relationship Management Database)
- Imperative that the data input (from contact reports / requests for changes / new contacts) is highly accurate
- Entering appointment details and ensuring the information is recorded accurately
- Utilising database to provide targeted lists for Franchise Teams
- Full training will be provided on Microsoft Dynamics
- To provide support on tracking business development activities
- Manipulating data from Microsoft Dynamics and PowerBI (training to be provided) to perform analysis and interpretation to produce overviews of activities undertaken across the business
- To be able to produce analysis and charts using PowerPoint with supervision
- Financial / commercial understanding of the business
- To include tracking sales across Franchises - inputting information into Microsoft dynamics, interpreting data to
- develop spidergrams, monthly analysis and charting of data
- Reviewing client drug development pipelines
- Identification of potential new client targets and inputting into the database
- Conference activity support
- Producing mailings
- Supporting development of conference campaigns

**The person must have**:

- High levels of interpersonal and communication skills and be an extensive team player.
- Attention to detail and the ability to produce high quality outputs to be used at Senior Management level
- Microsoft office skills essential
- Great organisational and time management skills.
- High drive and energy.
- High levels of numeracy, analytical, and interpretive skills.
- A proactive approach to work and ability to have positive interaction with colleagues.

ARW believe in rewarding high performance - so our benefits include a competitive salary, pension, performance-related rewards, a generous holiday allowance, private health insurance and on-site gym membership, together with support for further qualifications, in a friendly and informal office environment.

The position is based at our head office in Bollington - a stunning location just outside Manchester and on the edge of the Peak District.



  • Bollington, United Kingdom Adelphi In Healthcare Communications - Adelphi Communications Full time

    Overview The POSITION: We are seeking an enthusiastic and skilled Client Services Manager with the ability to lead and manage the effective delivery of varied programmes of work. This is a full-time position based at our Global head office in Cheshire, where you would play a key role in an integrated team, developing innovative solutions to address...


  • Bollington, United Kingdom omnicom Health group Full time

    The POSITION:Associate Client Services ManagerThe opportunity:We are seeking enthusiastic and skilled individuals with the ability to drive and manage the effective delivery of a large number of concurrent and demanding projects. This is a full-time position based at our Global head office in Cheshire, where you would play a key role in an integrated team,...


  • Bollington, United Kingdom Adelphi In Healthcare Communications - Adelphi Communications Full time

    Overview The POSITION: Associate Client Services Manager The opportunity: We are seeking enthusiastic and skilled individuals with the ability to drive and manage the effective delivery of a large number of concurrent and demanding projects. This is a full-time position based at our Global head office in Cheshire, where you would play a key...


  • Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Job Description - Senior Operations Executive** **Company**: Adelphi Research, part of Adelphi Group (an Omnicom Healthcare Company) **Job Location**: Based in our HQ office in Bollington, Cheshire, UK, however, we offer great flexibility and hybrid working.Whilst virtual client engagement and execution of research has been virtual since 2020,...

  • Project Executive

    2 days ago


    Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Job Description: Project Executive** **Purpose of the role**: Support the effective and efficient management and delivery of projects**.** **Your key activities will include**: **Project delivery (research support)** > Involvement in activities supporting the delivery of literature reviews in collaboration with the project teams - Developing...


  • Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Supplier Management Executive** **, Patient-Centered Outcomes** **Who we are**:Adelphi Values is a leading health outcomes consultancy that works with a wide range of pharmaceutical companies. The Patient-Centered Outcomes (PCO) team are global leaders in research involving the selection, development, validation, and use of Patient-Reported...


  • Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Adelphi Real World - Real World Evidence Executive** **Who We Are** Adelphi Real World is a global consultancy in healthcare. We collect and interrogate real world data to aid the pharmaceutical industry in understanding the management and treatment of specific diseases. This understanding informs the successful development of pipeline assets...

  • Trainee Underwriter

    1 month ago


    Bollington, United Kingdom Gallagher Full time

    The role of the Broker/Account Manager Associate is to perform account servicing functions. **Your Role**: - Assists in the renewal process, preparation of submission, and the gathering of information. - Follows up on new and renewal business quotations and lends support to Broker Account Executive/Manager. - Performs miscellaneous office duties in support...


  • Little Bollington, United Kingdom Siemens Gamesa Full time

    It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. Defines and coordinates implementation of defined functional EHS measures within assigned organization (local unit). Siemens Gamesa has a vision for renewable...


  • Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Associate Value Consultant** **Company**:Adelphi Values Limited, part of Adelphi Group (an Omnicom Healthcare Company) **Job Location**: Based in our HQ office in Bollington, Cheshire, UK or remotely in the UK. Must have ability and willingness to travel as required to deliver to clients. **Who we are** Adelphi Values PROVE is a leading...


  • Bollington, United Kingdom Adelphi In Healthcare Communications - Excerpta Medica EU IMC Full time

    Overview About us Excerpta Medica is a fast-growing medical communications agency; we are part of the Adelphi Group and seamlessly connected to the full Adelphi offerings of real-world evidence, market access, and research. We are also part of the Omnicom Health Group, the largest healthcare marketing and communications network in the world. At...


  • Bollington, United Kingdom Adelphi In Healthcare Communications - Excerpta Medica EU IMC Full time

    Overview About us Excerpta Medica is a fast-growing medical communications agency; we are part of the Adelphi Group and seamlessly connected to the full Adelphi offerings of real-world evidence, market access, and research. We are also part of the Omnicom Health Group, the largest healthcare marketing and communications network in the world. At...

  • Research Associate

    6 days ago


    Bollington, United Kingdom Adelphi Values Full time

    Who we are: Adelphi Values is a leading health outcomes consultancy collaborating with various pharmaceutical companies. The Patient-Centered Outcomes (PCO) team excels in selecting, developing, validating, and utilizing Patient-Reported Outcome measures (PROs) and Clinical Outcome Assessments (COA) globally. We take pride in our dedicated group of...


  • Bollington, United Kingdom Rayner Personnel Full time

    Mortgage and Protection AdvisorLocation: Macclesfield, CheshireMy client is seeking a motivated and experienced self-employed mortgage advisor to join the team in Macclesfield. In this role, you will provide expert mortgage advice to clients, assisting them in finding the best mortgage solutions tailored to their needs.Responsibilities:Offer comprehensive...

  • Research Associate

    13 hours ago


    Bollington, United Kingdom Adelphi Values Full time

    Who we are: Adelphi Values is a leading health outcomes consultancy that works with a wide range of pharmaceutical companies. The Patient-Centered Outcomes (PCO) team are global leaders in the selection, development, validation, and use of Patient-Reported Outcome measures (PROs) and other Clinical Outcome Assessments (COA). We are a dedicated team of...


  • Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Senior Health Economist**: **Company**:Adelphi Values PROVE Limited, part of Adelphi Group (an Omnicom Healthcare Company) **Job Location**: This role will be ideally based in our Bollington Office. We are open to discussing flexible options. **The Role**: With the continued growth of our market access, health economics and healthcare value...


  • Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Administrator** **Company**: Adelphi Values Limited, part of Adelphi Group (an Omnicom Healthcare Company) **Job Location**: Based in our HQ office in Bollington, Cheshire, UK, with the ability and willingness to travel as required to deliver to clients. **Who we are** Adelphi Values is a leading healthcare value consultancy that works with a...


  • Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **Apprentice Statistician - MSc Medical Statistics** **Adelphi Values Patient-Centered Outcomes** Start date - September 2024 **What you will be doing** This apprenticeship role offers a unique opportunity to learn and work in a global healthcare consultancy company alongside a team of statisticians, psychometricians and programmers. In this...

  • Statistician

    1 month ago


    Bollington, United Kingdom Omnicom Health Group Full time

    Overview: **We are recruiting for** **Statisticians** **Opportunity to join the growing Patient-Centered Outcomes (PCO) team within Adelphi Values, a** **global health outcomes research consultancy.** **Responsibilities**: The role will support development of patient-reported outcome (PRO) measures and analysis of data reported by patients in clinical...


  • Bollington, Cheshire, United Kingdom Adria Solutions Ltd. Full time

    IT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of...