Receptionist

3 months ago


North West, United Kingdom Morgan Sindall Plc Full time

**Receptionist**

**Talented people are the key to our success**

**About us**:
**_ Come and work for one of the most successful construction and infrastructure companies in the UK?_**

Morgan Sindall Infrastructure delivers some of the UK's most complex and critical infrastructure across six core sectors of energy, water, nuclear, highways, rail and aviation for public and private customers. Working on projects and long-term frameworks, we believe in connecting people, places and communities through innovative and responsible infrastructure. Our people are our business. Through their expertise, we harness innovative ideas and approaches that enable us to safely and responsibly design and deliver resilient infrastructure upon which we all rely. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion.

**Who we are looking for**:
**Key Responsibilities**
- Answer the telephone promptly politely and pleasantly and transfer calls to the appropriate employees, offering help and assistance as required.
- Greet and assist visitors with visitor badges or escort them to an office or meeting room.
- Handle questions about the business or offer brochures with business information.
- Maintain a pleasant appearance of the reception area.
- Undertake all duties in an efficient manner and professional manner.
- Ensure that reception is always and operate the tensor system in an efficient and professional manner, ensuring all telephone calls are answered promptly, courteously, and in accordance sith site
- Record and promptly and accurately pass all messages to appropriate personnel.
- Receive and welcome visitors and ensure that, on arrival, all visitors consistently receive a professional and courteous welcome.
- Ensure a sign in/out system is in place and is fully implemented at all times.
- Promptly attend to customers’ needs.
- Control meeting room bookings and provide refreshments as required.
- Manage the desk booking system
- Open of all incoming post, scanning when appropriate and distributing to the relevant person/team.
- Ensure stationery ordering system is in place and that it is effectively followed to provide adequate supplies at all times.
- Undertake other administrative and clerical duties as and when required.
- Carry out Building controller duties
- Act as Fire Marshall
- Take meeting minutes as and when required
- Ensure cleanliness and tidiness of customer facing areas.

**To thrive in the role you will have**:

- Good standard of education either GCSE level or equivalent (NVQ level 2).
- Experience of delivering an excellent customer service.
- Ability to understand procedures and policies of the organisation.
- Ability to deal effectively with colleagues.
- Ability to work well either alone or as part of a team.
- Good writing, analytical and problem solving skills.
- Ability to follow oral and written instructions.
- Know when to ask for help and guidance.

**About our Nuclear team**:
Our nuclear capabilities include services from operational reactor support, new build and decommissioning, to nuclear defence facilities and more sensitive projects within highly regulated and secure sites. With an ever expanding nuclear portfolio, we are proud to support our customers in installing and maintaining existing assets.
- Morgan Sindall is unable to employ anyone who does not have the legal right to live and work in the UK. _In the recruitment process all applicants are required to provide the necessary right to work information and documentation._


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