Administrator

3 weeks ago


Blackburn, United Kingdom Chubb Fire & Security Full time

Company Description

Chubb Fire & Security is currently recruiting a full time, permanent **Administrator** to join our **customer excellence support team **team in **Blackburn**.

The main goal of this role is to provide an efficient administration service to ensure that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.

**Job Description**:
**What You'll Be Doing As An Administrator**
- Proactive management of outstanding job-orders, service and call outs
- Extensive customer liaison to resolve queries, providing excellent customer service at all times
- Proof reading and production of risk assessment documentation
- Daily invoicing of fire consultancy orders
- Preparation of reports and weekly KPI information

**Working Hours**: 37.5 hrs per week | Monday - Friday 9.00am - 5.00pm

Here at Chubb, we promote a **flexible working hours **model where possible, and strive to accommodate earlier start / finish times ie **9.30am - 5.30pm / 8.30am - 4.30pm**

**Qualifications**:

- Experience of administration support in a busy environment
- Demonstrate a professional attitude and exemplary customer service skills
- Excellent attention to detail
- Have a good level of IT literacy
- Experience of working on your own initiative as well as part of a team
- Customer service experience

Additional Information

Salary £21,500 - £23,000 per annum

Here at Chubb we are proud to offer extensive training - Fully supporting, and enabling you to thrive in your new role. Whilst also offering ongoing personal and career development opportunities throughout your career journey with us.
- 25 days holiday, plus bank holidays
- Flexible Working Hours Considered
- Free Onsite Parking & Cycle to Work Scheme
- Employee Referral Scheme (£1000)
- Company Pension Scheme
- Life Assurance
- Employee Scholarship Scheme
- A Central Benefits Programme offering a wide variety discounts
- Health & Wellbeing Resources
- Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

**More About Us**:
Chubb is a leading provider of fire safety and security solutions & services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees in 250 branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.3 million sites around the world.


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