New Blaise Cafe Assistant

5 months ago

Bristol, United Kingdom Bristol City Council Full time

**Full Time, Permanent**

We are looking for a Café Assistant to work in our Café in Blaise Castle Estate to provide visitors with a great experience. Working in our Parks Catering team you'll have the opportunity to make a difference to someone's day, every day and come to work in some of the City's most beautiful parks.

This is a full time (37 hours per week), working daytime shifts (between 8.30am - 5.30pm). Including weekends and bank holidays.

With eight cafes & kiosks across the City, we not only provide food and drink to the thousands of visitors to our parks every year but also generate income to help fund the cost of maintaining Bristol's parks and green spaces.

We are focussed on increasing the income from our Parks Catering service and improving the experience customers can expect when they visit our cafes and kiosks. This won't be possible without having a great team of people and without great people to lead and inspire them.

As a Cafe Assistant, you will be inspired to deliver exceptional customer service. Our assistants need to be just as at home working in the kitchen as being front of house serving customers.

You will work alongside the senior catering assistants and be led by the Café Team Leader to promote a respectful team environment, to ensure high standards of service, quality and cleanliness are achieved.

To be successful you will need:

- Level 2 Food safety certificates or be willing to work towards them when you join us.
- Excellent customer service skills.
- A good understanding of allergens, food safety and Health & Safety at work.
- Previous experience of working in a catering/hospitality environment.
- Some Barista skills and some knowledge of hot beverage service.
- Some Experience of operating an EPOS system (Electronic till system) or be willing to learn.
- The ability to work using your initiative.

You'll be working various daytime shifts, including weekends and bank holidays on a rota basis.

You will be based at Blaise café located in Blaise Castle Estate for the majority of your time; however, you could be required to work at other locations across the city which includes Canford Park, St Georges Park, Oldbury court Estate, Blaise Plant Nursery Café. Hengrove Playpark cafe. Ashton Court Estate.

Car parking is available at most of our Parks. Uniform is provided. A meal is provided on duty.

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

**How do I apply?**

To apply, please submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification.
- At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit._

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