Employee Relations Adviser

4 weeks ago

Sunderland, United Kingdom University of Sunderland Full time

Provide a pragmatic, flexible and risk measured employee relations service

to faculties and services interpreting legislation and case law to advise on
ER cases across the University.

**Key**
**Responsibilities**
**and**
**Accountabilities**:

- Use employee voice insights to ensure University employee relations

service is solutions focused, reflects the University Values and People
Plan and leads to improved business outcomes.
- Support managers in carrying out investigations and hearings, taking an

active role as required.
- Contribute to the development and review of ER related policy and

procedure across the HR function, ensuring all policies and procedure
reflect up to date legal requirements as well as the University values
and employer brand.
- Support and advise on contractual issues and ensure our different

categories of staff are appropriately engaged to maximise organizational
performance.
- Coordinate the University mediation service, striving to ensure early

resolution and positive outcomes to conflict. Act as a trained mediator.
- Support on the University approach and processes for job evaluation,

including acting as a trained Role Analyst.
- Build and manage excellent working relationships with the trade

unions and staff groups.
- Support the University operational response to industrial action or trade

union issues.
- Support and review effective employee relations systems and

processes, ensuring they are developed and maximized to support with
efficient reporting, monitoring and management of casework and can
provide meaningful data analytics.
- Develop and support line managers to confidently deal with employee

relations; designing and delivering training and support interventions to
upskill and build competency across the University.
- Prepare and respond to early conciliation and employment tribunal

matters.
- Seek and interpret legal advice as appropriate and assess it as part of a

range of factors in decision making.
- Ensure a learning approach to employee relations casework is adopted,

implementing, and maintaining a process of case review for complex
cases, involving appropriate stakeholders.
- Provide training and briefings in own area of expertise to upskill line

managers or provide information on service provision or policy and
procedure
- Contribute to HR projects and working groups as appropriate.
- Undertake continuous professional development to ensure knowledge
- of legislation, case law and best practice in employee relations.- Act as an ambassador for the University and the HR team and role
- model the University values.- Undertake any other duties commensurate with grade

University of Sunderland

**Role Profile**
Part 2

**Part 2A: Essential and Desirable Criteria**
**Essential** **_Essential
- **

**Qualifications and Professional Memberships**:

- Undergraduate Degree educated or significant relevant experience (see
- below)- Chartered Member of the CIPD with evidence of consistent and recent

CPD activity.

**Knowledge and Experience**:

- Significant HR experience in a similar role in a medium to large
- complex organisation.- Significant experience of handling complex employee relations issues
- to an effective resolution.- Experience of building effective working relationships and managing
- negotiations with trade unions.- Thorough and up to date working knowledge of existing and

forthcoming employment legislation and case law and its practical
- Recent experience of developing and writing HR policy and procedure
- An understanding of current trends in employee relations and best
- practice in the sector and beyond.- Personal presence, resilience, and credibility with a track record of
- using influencing skills to achieve positive results.- IT and numeracy skills including ability to use Microsoft Office- A good level of relevant digital and IT skills for the role including
- competence in Microsoft Word, Outlook and Excel.- Evidence of recent and relevant CPD activity
- Excellent verbal and written communication skills

**Desirable**
**_Desirable _**

**Qualifications and Professional Memberships**:

- Post-graduate or equivalent qualification in a related discipline
- Trained mediator

**Knowledge and Experience**:

- Experience of working in the Higher Education Sector
- A good understanding of the challenges and opportunities facing the
- Higher Education Sector- Experience of communicating and collaborating remotely using tools

such as Zoom or Microsoft Teams.

**Part 2B: Key Competencies**
**Competencies**
**are assessed at**
**the**
**interview/selectio**
**n testing stage**

**Communication**

**Oral Communication**
- Summarises and interprets complex, conceptual and special matters to
- aid others' understanding and aimed at their needs- Uses appropriate styles and arguments to influence and negotiate
- satisfactory outcomes- Monitors understanding of others, develops approach and takes

corrective action if required

**Written Communi

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