Porter Supervisor

PORTER SUPERVISOR RAEI

Band 3

37.5 hours over 5 days from 7 per week

Providing an efficient day to day service for the movement of patients, Pharmacy, Post and all manner of other items to and from all departments across the Trust. Portering Services provides a 24 hours, 7 day a week service across all trust sites..

Please be aware that the interview process will involve a practical assessment.

For information please contact Shaun Dainty on 01942 778823, or in writing to Hotel Services Manager, RAEI, Wigan Lane, Wigan, WN1 2NN.

To supervise the day to day running and organisation of portering duties to ensure the smooth and effective service provision for the transfer of patients, goods, mail, supplies and movements between clinical and non-clinical areas.

Assist and support the Deputy Hotel Services Managers across the whole range of duties in the efficient and cost effective operational utilisation and management of Porters/Storekeepers & Waste Porters across all sites.

Choose Well - Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Key results from the job holder
- As part of the Porter Team the Supervisor works closely with colleagues covering the full range of duties, including the supervision, direction, control and allocation of duties to others in order to ensure the efficient delivery of services to users.
- The post holder will undertake specific duties during his shift in the absence of the Deputy Hotel Services Manager

Planning and Organisational Duties
- Supervise and directs activities, prioritising work requests.
- Monitors stock of Vernaid and Gas Cylinders including VIE Oxygen levels.
- Undertakes the movement of patients and goods as required, including the movement of the deceased to the mortuary.

Communications and Key Working Relationships
- Works with the Manager to implement changes in service delivery.
- Liaises with Wards & Departments regarding the movement of patient goods
- Handles complaints from users and takes preliminary action to resolve.
- Liaises with external agencies and suppliers as required
- Cascade Team Brief

Responsibility for Finance
- Completes virement forms and costings for ad hoc work requests.
- Maintains delivery note information for audit requirements.
- Assists in the control and allocation of overtime within set guidelines
- Authorises time sheets
- Assists in the re-ordering of stock, as and when required
- Allocation and security of keys within set guidelines

Responsibility for Human Resources
- Plan rotas and allocates Porters duties, identifying staff shortages and resolving or covering where necessary to ensure mínimal disruption to service.
- Maintains information relating to personal files and work requests
- Manages first line sickness absence monitoring and Return to Work Interviews.
- Completes PDR and KSF reviews with staff
- Participates in recruitment and selection.

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 - the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
- Ensures all equipment is maintained in working order and reports faults, direct to manufacturer if necessary
- Attends fire calls, acts as point of contact and directs Fire Brigade.
- Attend relevant Training Courses as directed.