Costs Administration Assistant

2 weeks ago

Manchester, United Kingdom Thompsons Solicitors Full time

**Description**:
Join our team as a Costs Administration Assistant and become an integral part of our dynamic environment. As a key member of our Costs Team, you'll play a crucial role in ensuring the smooth operation of administrative tasks and supporting the overall efficiency of our office.

**Key Responsibilities**:

- Perform data input and retrieval operations using Thompsons’ computer system.
- Carry out clerical, administrative, and IT support tasks such as case opening and closing, photocopying, filing, and post handling.
- Assist and cover for other members of the Costs Team as required, under the guidance of the Costs Team manager.
- Organise incoming and outgoing mail and DX, including sorting, packaging, franking, and dispatch.
- Manage special post office and courier deliveries, ensuring timely distribution to designated recipients.
- Handle messenger duties, including message relay and telephone call management, directing callers to appropriate extensions.
- Create, sort, and file documents according to prescribed filing systems, ensuring easy retrieval when needed.
- Assist with data entry using case management systems and spreadsheets, including new case entries and recording agreed costs.
- Conduct photocopying and shredding tasks as requested, including trial bundles preparation.
- Undertake various additional tasks as required, such as costs breakdowns, data entry on TCMS, and opening new cases.
- Assist with file closure procedures, including billing and archiving completed files.
- Welcome and direct visitors, manage fax communications, and administer meeting room bookings as needed.
- Provide IT support, including daily backups, file transfers, and maintenance activities.
- Perform copy/audio typing duties and other general clerical tasks as assigned.

**Skills, Knowledge and Expertise**:

- You possess excellent organizational and administrative skills, with a keen eye for detail and accuracy.
- Proactive and adaptable, you can work effectively under your own initiative and as part of a collaborative team.
- Strong communication skills enable you to interact effectively with colleagues and external stakeholders.
- Computer literate with good keyboard skills, you're familiar with Microsoft Word and have experience with electronic case management systems.
- Previous office environment experience is desirable, along with proficiency in Microsoft Excel and Outlook.
- You're reliable, dependable, and enthusiastic, with a client-focused approach to your work.

**Benefits**:

- Contributory pension scheme
- 5 days additional leave over Christmas (Xmas shut down)
- Permanent health insurance
- Life assurance
- 23 days annual leave (in addition to bank holidays)
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Organised sports and social club
- Annual travel and parking loans
- Financial assistance for professional development

**About Thompsons Solicitors**:
For 100 years, leading social justice law firm, Thompsons Solicitors, has been fighting for the rights of the injured and mistreated and changing lives for the better. Since 1921, we have stood shoulder-to-shoulder with trade unions to implement key legal reforms and give a voice to those who might otherwise have been disadvantaged and marginalised.

Thompsons ran:

- the case that established the right for injured workers to be compensated in 1937
- the first asbestos case that was successful in the House of Lords in 1972
- the first equal pay for equal value claim in the UK (1988) and later in Europe (1993)
- the case against UK construction companies for blacklisting union members in 2016
- hundreds of cases on behalf of women who received negligent treatment at the hands of disgraced breast surgeon, Ian Paterson (2017) and behalf of those injured by mesh (2019).

Today, Thompsons employs 800 staff who work at 23 offices right across the UK. Key areas of legal specialism include: personal injury, serious injury, asbestos diseases, medical negligence, road traffic accidents, accidents at work, industrial diseases and trade union law. As a point of principle, the firm has never worked for employers or insurers.

Over the last 100 years, we have consistently won the cases that have advanced the law for working people, but, as long as there are employers who put profit before the safety and rights of their workforce, there is always more to do. We continue to expose injustice, holding those responsible to account and campaigning for positive change.

We want to hear from anyone who is keen to progress a legal career with a firm that won’t let up in its quest for fairness.

Thompsons Solicitors is a trading name of Thompsons Solicitors LLP.

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