Estate Manager
4 days ago
**Estate Manager**
**Sheffield**
**Up to £32,000**
**Monday to Friday, 8am-4pm**
My client is seeking an Estate Manager to be based at a development boasting a mixture of individual new build houses, new build apartment blocks and refurbished buildings. The complex also has a leisure suite comprising pool, sauna, spa, gym and functionroom for the use of residents and their guests.
The successful applicant will report straight to the board and will have block/estate, property management and leasehold management experience. A flair for providing excellent communication and consistently friendly service to residents is a must.
**Responsibilities**
- Property_
- Collation and management of approved contractor list
- Procurement of services from selected contractors, obtaining quotes and assessing based on quality, price and safety, in accordance with estate budget, approval and payment of invoices
- Management of maintenance works across the site, both proactive planning and reactive works
- Upkeep and adherence to the 10-year estate maintenance plan
- Arranging service contracts and managing their provision
- Maintaining records of property maintenance and defect reports across the site
- Conducting or management of property, plant, equipment, statutory and safety inspections across the estate, including fire safety
- Understanding of Leaseholder Management Frameworks, Landlord and Tenant Law (with support where needed) and S20 process
- Liaison with leaseholders and tenants in regard to the day to day running of the estate, troubleshooting problems and arranging solutions
- Interpretation of leases and management of breach of lease notices, in cooperation with the board
- Maintaining a clean, tidy and safe estate as per the lease and expected standards, managing any breach of lease in coordination with the board
- Liaising on buildings insurance claims between leaseholders and the insurance company
- Management of CCTV system and data security
- Information provision and assistance on sales queries
- Management of information for property alterations to ensure compliance with lease and landlord requirements
- Staff_
- Preparation of staff rota and allocation of hours, in coordination with Leisure Suite Manager
- Line Management of staff across site, representation to the board on staffing issues as required
- Keeping of staff records and paperwork, conducting appraisals and monitoring annual leave
- Staff recruitment and training organisation
- Communications_
- Liaison with the Directors on relevant issues
- Preparation of monthly report on the estate for board meetings
- Upkeep of information on the estate website (with IT contractor as required), notice boards, circulars and newsletters, general leaseholder and resident communications
- Managing resident registration and facilities access
- Management of archive information, keeping complete estate records
- Leisure Suite_
- Oversight of leisure suite to ensure smooth running in coordination with Leisure Suite Manager
- Ensuring the Leisure Suite Manager provides all relevant information and complies with all relevant legal and safety requirements
**Requirements**:
- A friendly, capable communicator and intuitive thinker, able to build relationships across site
- IRPM qualifications desirable
- A positive, proactive and constructive approach
- Ability to be fair in the approach to estate and leaseholder/resident management, and firm where required
- Ability to lead and motivate others, prioritise workloads and effectively manage time
- Numeracy, literacy and IT skills (primarily Microsoft Office, proficiency in Excel desirable)
- A good understanding of budgeting
- Ability to update and understand latest information, legal, guidance and upcoming, relative to the estate
- Understanding of Health and Safety
- Experience of managing estates or projects
- Experience of Sage desirable
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