Cardiology Receptionist

You will be responsible for assisting the multi-disciplinary team to provide exemplary patient administration within the cardiology department, providing an efficient bookings service and operating within set protocols. You will also be ensuring accurate completion of all appropriate audit materials and issue of radiology reports.

**Duties and responsibilities**
- Contact patients and arrange radiology appointments liaising with other departments as appropriate.
- Welcoming patients and providing outstanding customer service.
- Provide explanations of estimates for pricing of cardiology procedures for self
- funding patients as required.
- Taking inbound calls from patients who may have enquiries about their appointment or potentially looking to book one..
- Input patient data on to hospital and radiology information systems.
- Maintain general administrative duties e.g. filing/photocopying of documentation.
- Comply with data protection requirements.
- Assist in the training of other members of staff as required.**Who we're looking for**
- Customer Service experience is essential, whether that is in a face-to-face role or via telephone.
- Excellent verbal and telephone manner.
- IT Literate '“ Microsoft Office
- Experience of planning work and acting under instruction.
- Working as part of a team but the ability to make decisions independently.
- Empathy for principles and importance of equality and dignity at work
- You must be a motivated and driven individual who is able to meet deadlines and manage your time accordingly.

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

**Please see the attached benefits leaflet for more information.**

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.**

You will be responsible for assisting the multi-disciplinary team to provide exemplary patient administration within the cardiology department, providing an efficient bookings service and operating within set protocols. You will also be ensuring accurate completion of all appropriate audit materials and issue of radiology reports.

**Duties and responsibilities**
- Contact patients and arrange radiology appointments liaising with other departments as appropriate.
- Welcoming patients and providing outstanding customer service.
- Provide explanations of estimates for pricing of cardiology procedures for self
- funding patients as required.
- Taking inbound calls from patients who may have enquiries about their appointment or potentially looking to book one..
- Input patient data on to hospital and radiology information systems.
- Maintain general administrative duties e.g. filing/photocopying of documentation.
- Comply with data protection requirements.
- Assist in the training of other members of staff as required.**Who we're looking for**
- Customer Service experience is essential, whether that is in a face-to-face role or via telephone.
- Excellent verbal and telephone manner.
- IT Literate '“ Microsoft Office
- Experience of planning work and acting under instruction.
- Working as part of a team but the ability to make decisions independently.
- Empathy for principles and importance of equality and dignity at work
- You must be a motivated and driven individual who is able to meet deadlines and manage your time accordingly.

**Benefits**

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- '˜Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

**Please see the attached benefits leaflet for more information.**

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clin