Internal Sales Executive

2 months ago


Solihull, United Kingdom SF Recruitment Full time

SF Recruitment are working with a business based in Solihull who are looking for an Internal Sales Executive to join the team
£25,000 - £30,000
Must have previous telesales experience
Key Accountabilities:

- Following up on renewal contracts (both Training and Maintenance) that may be on hold or outstanding.
- Following up on existing client 'discontinued products' to encourage part exchange and swap out deals.
- Follow up on any leads passed through to sell new / extra stock and services as required by Sales Leadership
- Follow up on opportunities quoted in the field to improve the close rates and speed of closing opportunities
- Quote opportunities against a defined set of criteria in site survey forms and follow up within a defined process
- Look for ways to improve the process of maintaining and extending renewal contracts
- Be an active part in developing our 'sales playbook' to support improved conversion of opportunities
- Support the training and transfer of knowledge related to the sales process to other functions
- Securing all future replacement of discontinued products.
- Liaise with Marketing to improve the comms process in order increase the pre-expiry date success rate.
- Making Proactive Telephone Calls and Spotting 'up-sell', 'cross-sell' opportunities
- Use and maintain the company CRM system
- Providing a high level of Customer Service
- Liaising with Sales Leadership & Team to share customer opportunities where appropriate



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