Research Lead, User Experience, Insights and
2 weeks ago
Minimum qualifications:
- Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, a related field, or equivalent practical experience.
- Experience with research design, utilizing usability studies, contextual inquiry, and surveys.
- Experience with cross-functional partnerships and collaboration with quantitative researchers or data scientists.
- Experience in leading research initiatives from end-to-end in a product environment/applied research setting.
Preferred qualifications:
- PhD in Human-Computer Interaction, Sociology, Psychology, Anthropology, a related field, or equivalent practical experience.
- Experience researching in a product environment or in an applied research setting.
- Experience analyzing and structuring user problems while leading and conducting research to develop user-centric perspectives.
- Experience communicating with cross-functional stakeholders of varying levels and in academic venues with the ability to influence internal and external stakeholders.
- Ability to navigate ambiguity, and effectively operate with adaptability and flexibility in a dynamic team environment.
- Excellent written and verbal communication skills.
**About the job**:
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”
**Responsibilities**:
- Lead strategic research on a key initiative by developing a research road-map in collaboration with partner teams. Take account of reactive research needed, as well as setting a proactive agenda.
- Plan, oversee, and execute research with internal and external partners, using a range of mixed-methods research.
- Research and publish white papers grounded in a deep understanding of the market and user trends, industry, and Google technologies.
- Adopt, evolve, and deploy best practices for studying human perception and decision making.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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