Billing Administrator

**Why ABCA?**

Here at ABCA Systems Ltd, we strive to be the very best at what we do, both in the eyes of our customers and our colleagues. We believe close working relationships are the key to success and satisfaction. We are a team, we believe in one another and support one another as we work together towards a common goal. We believe investing in our employees is fundamental to success and growth. You will discover new opportunities, take ownership of important initiatives, learn at a fast pace and become part of the ABCA family.

**Job purpose**

If ABCA sounds like the right place for you, we would love you to join our team within the Small Works department. The purpose of the role is to quality check all operative completion paperwork, upload onto the client portal and invoice the jobs based on engineer reports.

**Duties and responsibilities**
- Quality check the submitted engineer reports and ensure the work complete is compliant
- Cost the engineers calls in line with the submitted paperwork
- Generate certification for each of the jobs
- Upload check paperwork on client portals and update the status of the job as appropriate

**Qualifications and Experience**
- Essential_
- Knowledge of CRMS
- Advanced Microsoft Excel skills
- Inbound and outbound call handling
- Experience of quality checking
- Desirable_
- Knowledge of Cash (Mentor Business Systems)
- Experience in Fire and Security industry

**Personal Attributes**
- Excellent organisational and administration skills
- Ability to work on own initiative and as part of a team
- Problem solving skills
- Organisation and prioritising skills
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning.

**Company Benefits**
- Employee Assistance Programme
- Mindfulness and/or meditation apps
- Employee Discounts (supermarkets, eating out, clothes, gyms etc.)
- Doctor Care Anywhere (24/7 access to an online GP and prescription service)
- You will receive 23 day’s holiday excluding bank holidays, increasing up to 25

**Other Information**

This is a permanent role we are offering based in the Newcastle Office.

The salary we are offering for this role is from £24,960 per annum, depending on experience, based on a 40 hour working week.

**Application information**

If you would like to apply, external applicants should submit their CV’s via indeed. If you are a current employee of ABCA Systems, you should complete ASLGN157 Internal Application Form via the staff intranet.

**Job Types**: Full-time, Permanent

**Salary**: From £12.00 per hour

**Benefits**:

- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person