Housing Management Support Worker

3 weeks ago

Leek, United Kingdom Rethink Mental Illness Full time

**Title**:Housing Management Support Worker

**Location**:Staffordshire Housing - Leek and Cheadle
The services you will be covering are Pennybank House in Leek and Cheadle services.

**Salary**:£18,090.60 rising to £19,860.93 per annum (dependent upon experience)

**Hours**:28 hours per week (additional hours maybe offered)

**Contract**:Permanent

**Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity - and that’s why equity is one of our core values. **We draw on the expertise, unique perspectives and lived experience of our people - regardless of who they are or their background - to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Staffordshire Housing tenancy support service provides high quality accommodation and low level housing management support for people affected by mental illness aged 18 years and above, who are at risk of not accessing or sustaining a home because of their mental health, vulnerability and/or a history of housing related problems.

As a Housing Management Support Worker you will;
- I ensure that housing management functions, including voids and lettings, rent and service charge arrears, anti-social behavior and other tenancy breaches, health and safety and fire checks, and repairs and maintenance are carried out to a high standard and in a timely fashion and in line with any relevant Management Agreements.
- I ensure that all compliance checks i.e. gas, electric, legionella, fire alarm etc. are completed by their due date and that the relevant certification is received and filed appropriately.
- I complete regular property inspections and health and safety checks to ensure the service is health and safety compliant and is secure ensuring that any health and safety concerns are addressed immediately. I will be involved in the service risk assessments.
- I report and arrange maintenance works required, liaising with the relevant housing association or contractor and ensuring all works are completed.
- I facilitate property access for contractors as required.
- I maintain a property inventory and a cycle of repairs and replenish any items required in liaison with the Service Manager.
- I ensure that properties are ready to let as soon as possible after they are void, completing pre-tenancy end inspections, organising void works, keeping the voids tracker and logs up to date, closing down utilities and ensuring utilities supplies are available to allow void works to be completed.
- I ensure that safeguarding, incidents, accidents and near misses are reported and responded to appropriately and reported to the Service Manager.

Please see further details on our Website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do

**_ Don’t meet all requirements?_**

**_ If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we would still encourage you to apply, you may be just the right person for our position_**

**Caring for our people.**

We offer a wide range of support. Some of our benefits include:

- **PULSE - **your rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc.
- **Wellbeing support**: Our Wellbeing hub that gives physical, and mental health support. We also have an Employee Assistance Programme with access to appointments
- **Taking time for you**: we work flexibly -you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off.
- **Planning for the future**: We have a contributory pension scheme.
- **Structured Induction**: Onboarding you into the Charity supporting your wellbeing along the way.
- **£300 when you introduce a Friend**: receive up to £300 when you introduce a friend or family member

**Diversity, Equity, Inclusion**

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a sig

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