Senior Accounts Assistant

4 days ago

Warrington, United Kingdom Robert Walters Full time

Accounts Assistant. Warrington. Hybrid 2-3 days in the office.

The key purpose of the Accounts Assistant role is to record and track charges/deductions and ensure that they are challenged or recovered where possible. The roles involves building and maintaing relationships with Compliance, Billing, Operations, Sales,and a key external supplier.
The role would suit a tenacious individual who enjoys getting into the detail, understanding and chasing down issues to resolution whilst managing and tracking the inputs from various internal and external stakeholders.

The Accounts Assistant will also support the Accounts Receivable and Accounts Payable teams by maintaining accurate records regarding the status of debt and liabilities of a specific group of customers.
Main responsibilities:

- Record, document and manage the onward billing of weekly, monthly, and ad hoc surcharges to customers including communication with the Key Account Management Team.
- Manage and support/cover junior members of staff to ensure that significant preventable charges are responded to within extremely tight contractual timescales.
- Complete the initial investigation, verify (resolve) and accept charges where appropriate.
- Record potentially recoverable charges and distribute cases to internal teams, tracking and proactively managing to ensure quick resolution.
- Managing, raising, and distributing credits due to customers ensuring Company authorisation procedures are followed.
- Maintaining spreadsheets and to aid regular reconciliation to the General Ledger.
- Managing and reporting on surcharge related invoice queries to ensure resolution
- Manage one internal Mailbox to ensure queries are assigned/escalated appropriately and responded to within strict internal SLAs.
- Reconcile weekly purchase invoices to related jobs and ensure that these have been invoiced and paid for before payment of supplier.
- Management of the billing of additional surcharges based on operational reports.
- Dealing with requests and queries from external auditors, customers, and internal stakeholders
- Provision of Management Information to key internal stakeholders and supporting the wider Finance team were possible
- Manage and support one team member - Accounts Assistant

Experience & skills:

- Experience in an Accounts role essential
- Understanding of/involvement in billing, accounts payable and account receivable functions
- Good Excel Skills and PC skills
- Understanding of the broader finance fundamentals of cut-off, cashflow impacts would be favourable.
- Working to deadlines.
- AAT qualified or studier
- Excellent attention to detail
- Tenacity to chase items down to resolution.
- Confidence to hold business stakeholder to SLAs - ensuring that best possible business outcome is achieved.
- Enjoys being in the detail and getting accounts to "balance". Chases down the pennies and the pounds.
- Willingness and ability to understand complicated customer relationships
Warrington.

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