Senior Coffee Shop Assistant
5 months ago
**About us**
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
We are seeking a dedicated Senior Coffee Shop Assistant to join our team. You will play a crucial role in ensuring the smooth operation of our coffee shop. You will assist customers, maintain inventory, and contribute to creating a positive shopping experience.
**Main Responsibilities of the Job**
To run Elvira’s Coffee Shop, covering all aspects of the day to day running of the coffee shop.
To provide excellent customer service standards in the coffee shop
To supervise and support the volunteers and ensure that they are at ease and comfortable with the tasks they are asked to undertake.
To maintain an excellent level of hygiene and cleanliness in the coffee shop in accordance with the relevant food handling and hygiene regulations. Ensure compliance with Environmental Health requirements at all times.
**Key Performance Areas**
1) Welcome customers and take their orders.
2) Operate till efficiently.
3) Operate coffee machine in accordance with training to produce top quality coffee.
4) Be fully aware of all requirements relating to allergens and maintain up to date records of allergens included in all our food.
5) Comply with all food hygiene regulations.
6) Maintain a clean and hygienic environment.
7) Complete opening and closing, and all other daily, weekly and monthly checklists in accordance with Safer Food for Better Business standards. See file in cupboard above black sink.
8) Keep up to date records of stock levels to control wastage and ensure good stock rotation.
9) Respond to customers’ queries, feedback and complaints.
10) Liaise with Eileen, to cover each other in the event of sickness, holidays and any other absences, to ensure that there is always a responsible person on site. It is acceptable for you and Eileen to swap days, by mutual agreement, provided we are informed in advance.
11) Safeguard cash and make sure it is locked away in cupboard at the end of each day.
12) Place weekly food order with Sainsburys to ensure stock levels are maintained and ensure good stock rotation.
**Job Type**: Part-time
Pay: £11.75 per hour
**Experience**:
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
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