Order Handler

Leicester- Employment type: Fixed Term- Full-time/part-time position: Full time- Workplace Type: Hybrid**Order Handler**:

- At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

**Order Handler - Ashby de la Zouch, 18 Month FTC (Maternity Leave)**

We are recruiting an Order Handler to join our team based at our UK head office in Ashby de la Zouch.

The purpose of this role is to carry out the handling or orders received by our internal and external customers, this would include data entry of orders, order processing, liaising with purchasing teams and ensuring orders are dispatched on time and other relatable tasks as required.

The workload is demanding but rewarding, so having experience within an order-handling or contact centre environment would be ideal as well as being a self-starter.

You will report to the Team Leader.

The role is a fixed term position (18 months) covering maternity leave.

**Your main responsibilities will include**:

- Data Entry of all orders on to local system
- Liaise with purchasing team for purchases
- Ensure all orders processed by deadlines locally and globally
- Ensure all orders are dispatched on time
- Advising customers of orders and deliveries
- Ensuring all paperwork is actioned and information collated to send to customers
- Action all queries relating to dispatches
- Taking customer service calls from Internal & External customers

**What we are looking for in you**:

- Administrative experience
- SAP experience, or similar is beneficial (but not essential)
- Pass grades in English at GCSE or equivalent
- IT skills especially in Microsoft Office, including Excel
- The ability to focus on meeting deadline
- A team player with the ability to work in a busy service office
- Organised, a self-starter and attention to detail
- Good customer service skills - verbal and written communication

**We offer**
- A competitive salary
- Annual bonus
- Pension, life assurance, income protection insurance
- 25 days annual leave plus bank holidays
- 37.5 h/p/w 8:30-4:30pm
- Employee shares save scheme
- Retail, leisure and gym discounts
- Employee Assistance programme
- Quarterly team lunches
- Free parking
- Convenient office location
- Working with a lovely team
- Gallons of free tea, coffee and hot chocolate
- Hybrid workng available, 4 days required in the office, 1 day workiing from home
- Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs._
- Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._