Parts Call Handler

**Join Our Team as a Parts Call Handler at SMT GB Duxford**

Are you passionate about delivering exceptional customer service in the construction equipment industry?

**Why join SMT?**

Our benefits are some of the best on the market and include:

- Great starting salary with performance related annual pay reviews
- Shift based rota Monday to Thursday 8.00am - 4.30pm or 9am - 5.30pm, Friday 8am - 4pm or 9am - 5pm and Saturdays 1 in 4 paid overtime at time and half
- 33 days annual leave (including bank holidays)
- 5% company pension contribution
- Company profit share bonus, paid out twice per annum.
- Healthshield medical and dental cash plan
- Yulife discounts across major UK retailers
- Refer a friend cash incentive.
- Choice of SMT branded clothing/uniform
- Free onsite parking

**Skills/Experience required**:
We're looking for individuals with experience in parts or service backgrounds, strong customer service skills, effective communication and negotiation abilities, and a proactive, structured approach to work. DMS/ERP systems experience would be an advantage.

**Who we are**:
We are Services, Machinery and Trucks (SMT) GB and are an internationally recognised market-leading distributor of Volvo Construction Equipment. A company that sets the benchmark in its market should also have the best employees, we are dedicated to attract, inspire, grow, engage and retain talented people to be part of best-performing teams that passionately deliver results
- SMTGB prides itself on being an equal opportunity employer.