Medical Records Clerk

6 months ago


Newcastle upon Tyne, United Kingdom Ramsay Health Care Full time

Job Description

Medical Records/ Scanning Clerk

Location: Cobalt Hospital, Newcastle Upon Tyne

Hours: 16 hours per week, Part-time

**Salary**: Depending on experience + Benefits

Summary:
Cobalt Hospital has been delivering health services for many years and has established a reputation with patients and the healthcare community for consultant led services and high patient satisfaction. Registered with the Care Quality Commission patients can be assured of the highest standards in surgical, nursing, hygiene and aftercare services at Cobalt. The endoscopy service has recently achieved Joint Advisory Group accreditation an industry standard for the delivery of endoscopy procedures so patients can be assured they will receive the highest quality of clinical care and patient experience.

The Role

In this role you will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.

This is an exciting and important role in ensuring all medical notes are prepared in a timely manner throughout a patient's clinical journey, scanning, auditing and any associated patient administration.

You will have good administration skills and have the ability to organize and prioritize the workload whilst working under pressure and part of a team. You will need to be a good communicator with experience of dealing with enquiries over the telephone.

The team is extremely busy and needs someone with proven high quality customer service skills, a commitment to focusing on accuracy and delivery whilst maintaining the necessary speed to ensure all tasks are completed daily.

The ability to effectively prioritise your workload, work on your own initiative and to adhere to deadlines are key requirements of the role. You will be working in a fast paced environment and will need to handle job pressure well. Must be able to demonstrate good organisational skills and maintain an effective working environment. Previous experience of working within such an environment is desirable.

What you’ll bring with you:

- A warm, considerate and empathetic character
- A friendly and professional approach combined with excellent customer service skills
- Experience working in an admin/records environment
- Good attention to detail
- A passion for delivering an excellent service
- The ability to make decisions and use your initiative
- Excellent written and verbal communication skills
- Fast and efficient computer skills
- Passion to deliver excellent customer service
- A flexible and positive attitude Benefits

**Benefits**:

- 25 Days Leave + Bank Holidays (prorated)
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Healthcare for you and dependents includes online GP
- Life Assurance (Death in Service)
- Free Training and Development via the Academy
- Free Parking on site for workers (where possible)
- Subsidised staff restaurant (where possible)
- Over 8,000 discounts and special offers via benefits portal
- Book discounted cinema tickets on the dedicated cinema portal
- The Blue Light Card Scheme
- Attractive enhancement rates for permanent and bank work: 30%-100% for evenings, weekends and Bank Holidays

About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people - staff and doctors - are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

ACX

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises empl



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