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Control Room Operator, Customer Services
4 months ago
At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for - the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
We are looking to recruit a Control Room Operator to work within our busy customer services team, in our 24 hour Control Room, supporting the vulnerable and elderly residents of Swindon by providing professional, compassionate support.
Your next role
Ideally you will have previous experience within a similar environment, although full training will be given. If you have good communication skills, with the resilience to be able to deal with potentially difficult/stressful emergency situations, together with lots of initiative and a passion to learn, we will support you in developing a career with Swindon Borough Council.
This role is working shifts to cover our 24x7 operation including weekends and bank holidays. The hours are currently 7am to 7pm (4 on 4 off rota).
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.
Your next steps
