Reception Supervisor

2 weeks ago


London, United Kingdom Holiday Inn London Camden Lock Full time

**Job Ref**:4C1160

**Branch**:Holiday Inn London Camden Lock

**Location**:Holiday Inn London Camden Lock

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:20/05/2024

**Closing date**:10/06/2024

Are you passionate about hospitality and excellent customer service? Join our dynamic team at Holiday Inn Camden Lock as a Reception Supervisor

**Key Responsibilities**:

- Oversee daily front desk operations.
- Train and mentor reception staff.
- Ensure a seamless guest experience from check-in to check-out.
- Handle guest inquiries and resolve issues promptly.
- Maintain accurate records and manage bookings.

**Requirements**:

- Previous experience in a Front Desk role within hotel industry.
- Knowledge of Opera.
- Excellent communication and leadership skills.
- Strong organizational abilities and attention to detail.
- Proficiency in hotel management software.

**What We Offer**:

- Staff accommodation rates across
- Cycle scheme
- Tech Scheme
- Health Cash Plan
- Referral Scheme
- Workplace pension scheme
- Access to wellbeing support
- Eyecare vouchers
- Continuous Learning Development opportunities
- Recognition Programme and social events

**About us**

Holiday Inn® London - Camden Lock hotel is in the heart of Camden, close to its buzzing bars, restaurants and markets. Camden Tube Station is five minutes' walk from the hotel, meaning it's within easy reach of West End entertainment and attractions. Euston, King's Cross and St Pancras International Train Stations are all a short Tube or bus ride away.

Holiday Inn Camden Lock is operated by 4C Group - a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The group’s mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.

Holiday Inn® London - Camden Lock hotel is in the heart of Camden, close to its buzzing bars, restaurants and markets. Camden Tube Station is four minutes' walk from the hotel, meaning it's within easy reach of West End entertainment and attractions. Euston, King's Cross and St Pancras International Train Stations are all a short Tube or bus ride away.



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