Technical Consultant

3 weeks ago

West Bromwich, United Kingdom Sharp UK Full time

Technical Consultant

Location - Birmingham

Permanent

Salary + Car Allowance - flexible depending on experience

Benefits - Health/Dental Insurance, Gym discounts, tech discount + loads more

Are you a talented and motivated IT professional and committed to developing your career in IT?

This is a career opportunity, not just a job. Building your career is what we do, join our team and we will use your combination of technical knowledge and great communication skills to deliver quality advice and guidance to clients, get to know and understand your clients, and deliver excellence to them alongside your Helpdesk team and watch your career in IT take off.

We’re looking for someone who embraces a challenge and is keen to be a pivotal part of our technical consultancy team. What you will do is partner with each of your clients as either their IT Manager or alongside their IT Manager, building trusted adviser relationships, providing input, guidance and steering them to make the right long-term decisions about their IT infrastructure.

You will plan, manage and deploy core IT projects including infrastructure refreshes to cloud migrations, to Windows upgrades, to Microsoft 365 / Azure Migrations across a wide variety of clients throughout the Midlands and the North.

**From a technical perspective**
- Advanced administration and troubleshooting skills in Microsoft 365, Hyper-V and other virtualisation platforms.
- Experience of administering and supporting Microsoft Azure and cloud migrations.
- Experience of setting up and supporting on premise server hardware and software, including Exchange, firewalls, antivirus, backup expertise and networking skills.

Day to Day you may be:

- Managing Microsoft Exchange and Active Directory
- Setting up and Configuring PCs / Laptops and New Users
- Configuring Microsoft 365 / Exchange Online
- Migrating to Microsoft 365, SharePoint, OneDrive
- Implementing Backup & Disaster Recovery Solutions or Business Continuity Planning
- Setting up, managing or troubleshooting virtualised environments (Hyper-V, VMware)
- Troubleshooting / Implementing networks / firewalls
- Working with clients and developing strategic IT roadmaps

From a **commercial perspective** we are looking for someone with.
- At least 3 years experience working within a Managed Service Provider (MSP) or VAR/Reseller as a Field / Support Engineer or Service Desk Environment.
- Experience in project planning, management, and delivery.
- The ability to hold and manage client meetings and communicate confidently at all levels.
- Ability to build and maintain relationships with various stakeholders in different environments.
- The ability to create necessary written documentation to include.
- Technical proposals
- Technical project plans

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in West Bromwich

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