Shop Assistant

5 months ago

Morley, United Kingdom St George's Crypt Full time

**About the Charity**:
St. George’s Crypt is Christian Charity in the city of Leeds providing shelter and support and working with the homeless, the vulnerable and those suffering from addiction. Our aim is to provide a safe environment with physical, emotional and religious support for those who suffered abuse, suffer from addition or who are homeless.

**About Our Employees**:
The twin objectives of St George’s Crypt are to pursue the promotion of Christian evangelism and relieve hardship among disadvantaged people. Therefore, it is key for the employees of the Crypt to be pursuing this throughout the whole of their job role and in their personal life. This will usually be evidenced by current involvement in the life of a Christian community.

**Job Purpose**:
To generate income for the Charity by assisting the shop supervisor in the day to day running of the charity shop and promoting the aims of the charity to the local community.

**Key Job Role Responsibilities and Main Tasks**:
Ø Selling donated items in the shop to generate income for the charity

Ø Ensuring the highest standards of customer service are met at all times

Ø Deal sympathetically with and provide information to members of the public, where necessary directing those in need of further sources of help

Ø Asist in the day to day operation of the shop, ensuring the highest standards of shop appearance are met, while ensuring that new stock is put on display frequently.

Ø Help all other members of staff and volunteers where necessary.

Ø Assist in managing the upkeep and security of the premises and in emergency situations liaise with the shop supervisor or Head of Retail for any emergency repairs

Ø Be aware of and help maintain all Health & Safety issues in the shop in accordance with St George’s Crypt policies and procedures

Ø Assist in managing the movement, security and accounting of cash in accordance with the St George’s Crypt policies and procedures

Ø Update the shop supervisor on all aspects of shop operations that occur while the supervisor is absent, including, but not restricted to, staff, property, security and health & safety.

Ø Ensure all administrative tasks required by St George’s Crypt or delegated by the shop supervisor are completed correctly and on time.

**Safeguarding Responsibilities**:
**Charity Wide Responsibilities**:
Ø Recognising the holistic needs of all service users and in accordance with the Trust Deed and affirm the spiritual needs of clients in their situations and either respond directly or refer as appropriate.

Ø As an expression of their Christian faith and commitment, it is hoped that all our employees are willing to be involved in the activities of the churches and organizations that support the work.

Ø To understand and implement working practices set by the Safeguarding Adults and Children Board.

Ø To understand and implement working standards set by the domestic violence and abuse quality mark documentation.

Ø Due to the nature of the role and the workplace, the post holder must be over 18 years of age.

Ø Attend training courses in order to maintain personal development as agreed with Line Manager.

The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. Employees are expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.

**Person Specification**:
**Essential Charity Wide**:

- DBS Cleared
- Safeguarding training
- Flexible attitude towards working arrangements
- Professional attitude and approach

**Essential Job Role Specific**:

- Ability to list and carry heavy items
- Ability to work on own initiative
- Ability to efficiently and effectively work with others
- Excellent communication skills - both face to face, online and over the phone
- Has a polite and friendly attitude and be approachable
- Enjoy working with people
- Customer focused - ability to understand the needs of the customer
- Flexible towards working arrangements
- Numerate and literate

**Desirable**:

- Ability to use Microsoft Office programs
- Experience of using a EPOS system
- Experience of working in a retail environment
- Experience of working within a charity environment

**Additional Requirements**:
Due to the nature of the role and the workplace, the post holder must be over 18 years of age.

**Job Types**: Part-time, Permanent

**Salary**: £9,360.00 per year

Expected hours: 15 per week

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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